Full-Time Customer Service Associate

Center AssociateThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.Some of the perks of joining The UPS Store team!Full-time position (40 hours)Day time retail hours 8:30am-7:00pm - Flexible hoursMeal compensationMedical BenefitsPaid Vacation401k planMonthly sales incentives in addition to base salaryJOB DESCRIPTIONThe Full-Time Center Associate provides customer service to customers for all business services. The ideal candidate needs to be:Prompt, reliable, and responsibleWeekend availability is a mustStrong computer skills and training in applications will be provided.Able to operate independently and be self-driven to complete tasksExcellent written and verbal communication skillsFluent English & Spanish speaking is a plusAble to lift 50 poundsThe full-time and part-time positions will be required to work at both of our locations in Tustin and Lake ForestRESPONSIBILITIESDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipMaintains a clean, organized, and safe working environmentPerforms other duties as assignedAble to lift 50+ poundsCommunicates effectively with customersPrompt, reliable, and responsibleAvailable to work weekdays and weekends.QUALIFICATIONSStrong computer skills, including Microsoft Office and Adobe SuitesHigh school diploma or GED requiredMust be over 18 years old due Notary Certification and Livescan CertificationBENEFITSMedical InsuranceFlexible Schedule and Daytime hoursUniforms ProvidedAdvancement Opportunities ability to grow within the companyMonthly Sales IncentivesCompany-paid Notary and Live Scan / Fingerprinting certificationRetail Store day time hours 9:00am-7:00pmCOMPENSATIONStarting at $16 hr (after training) up to $18 hr with monthly Sales Incentive (Salary Based + medical benefits)