Warehouse Shipping & Logistics Coordinator

Part Time: Hourly Contract, approx 10-20 hours per week Based: Bozeman, MT About Curious Creatures is a Bozeman-based outdoor apparel brand focused on thoughtful products, authentic community, and memorable experiences. We’re a small, scrappy team and we all wear a lot of hats — this role is critical to ensuring our customers, retail partners, and events reflect the quality and care of the brand. We are a fast-growing startup looking for someone who thrives in an organized, hands-on environment and takes pride in operational excellence. The Role The Warehouse Shipping & Events Coordinator will oversee daily warehouse operations including outbound shipments, inventory management, customer service, product returns, repairs, and event logistics support. This person will play a key role in maintaining operational accuracy, customer satisfaction, and a clean, organized warehouse environment. The ideal candidate is highly organized, detail-oriented, dependable, and excited to work within a growing entrepreneurial brand. The schedule is flexible; you’ll just need to be in the warehouse at least 3x per week with orders shipped on time. Key Responsibilities Shipping & Fulfillment Ensure customer and wholesale orders are shipped accurately and on time Coordinate packing, labeling, carrier pickups, and seasonal volume planning Monitor shipping performance and resolve issues proactively Maintain high standards for packaging quality and presentation Customer Service Manage daily customer inquiries via email and ecommerce platforms (orders, shipping, returns, sizing, product info) Resolve concerns in a timely, professional, and brand-aligned manner Process exchanges, replacement orders, and warranty claims Inventory Management Maintain accurate inventory counts; conduct cycle counts and assist with full audits Receive and process incoming shipments; identify and flag discrepancies or low stock Keep the warehouse clean, organized, and operationally efficient Returns, Repairs & Quality Control Process customer returns accurately and on schedule Coordinate and track product repairs and warranty issues Inspect returned goods for quality and resale eligibility Events & Brand Support Assist with logistics and packing for trade shows, pop-ups, photoshoots, and brand events Pack and ship event materials and product samples; support local setup and breakdown Maintain organization and tracking of event assets and displays Passion for leading local group rides and engaging in our MTB community is a big plus Qualifications Highly organized self starter with strong attention to detail and ability to manage ambiguity Clear communicator and reliable team player Comfortable working independently in a fast-paced startup environment Experience with shipping platforms, inventory systems, Shopify, or warehouse operations preferred Customer service or retail experience preferred Able to lift and move boxes as needed Passion for the outdoors, MTB, or outdoor apparel a plus Position Details Part-time with a highly flexible schedule — minimum 3x per week in the Bozeman warehouse Competitive hourly compensation based on experience Opportunity to grow with an emerging outdoor brand Travel opportunities to MTB festivals and events across the West (WA, CA, Sun Valley, Sedona) #J-18808-Ljbffr Curious Creatures