Inside Sales Rep Downtown Sarasota!

Inside Sales Representative

The Inside Sales Representative provides for the short and long-term growth of Alpha Dumpster through providing over the phone customer service and sales support. Essential job functions include responding to inbound calls or emails from construction customers requesting service with Alpha Dumpster, converting incoming calls into sales, making outbound calls to current and prospective customers to explain details of different products and services offered and initiate sales, entering sales orders, accepting payment and applying it to the appropriate customer account, determining customer needs and recommending appropriate products and solutions, establishing customer accounts by negotiating and documenting service type, pricing, billing, and other required information, following up on deliveries to ensure container arrived as scheduled, serving as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people, operating within proprietary systems to complete the job efficiently and effectively, utilizing excellent verbal and written communication skills, and providing customer retention by providing high level customer service and offering alternatives to cancellation request.

Qualifications include proven sales history with 2 years of progressive sales experience preferred, demonstrated ability to apply consultative and solutions-based selling skills, computer skills necessary, Salesforce experience preferred, proficiency in MS Outlook, Word and Excel, highly motivated self-starter who is also a team player, superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills, ability to handle a heavy volume of calls in a professional and efficient manner, ability to multitask, ability to react well under pressure, treat others with respect and take feedback, organized and intellectually able to eliminate sales obstacles through creative and adaptive.

Work environment is normal office setting for this job is: Office Setting Alpha Dumpster.