Measurement & Service Technician

Job Description

Job Description

Measure & Service Technician

Position Overview

Joyce Windows, Sunrooms & Baths is hiring a Measure & Service Technician (W2) to support residential home improvement projects in the Asheville, NC and Greenville, SC markets. This is a hands-on, field-based role responsible for taking final measurements for windows, doors, bath, and exterior remodeling projects, confirming jobsite readiness, and completing minor service and punch list work as needed.

This position requires daily travel within the coverage area and is ideal for a detail-oriented, self-motivated individual with experience in the home improvement industry who enjoys working independently while delivering a professional, customer-focused experience.

Compensation

• W2 employee position with consistent, year-round work
• Pay commensurate with experience
• Monthly phone and vehicle allowance plus fuel reimbursement
• Overtime opportunities when available
• Steady workload with predictable scheduling

Schedule

• Monday through Friday
• Daytime hours based on appointment schedule
• Daily travel required within the Asheville, NC / Greenville, SC coverage area
• Occasional extended days depending on workload

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with a 25% uncapped company match
• Paid training and skill development
• Stable, year-round work
• Employee discounts on home improvement services
• Employee Referral Bonus Program
• Opportunity for advancement within the company

What You’ll Do

• Complete final measurements for replacement windows, doors, bath, and exterior projects
• Verify jobsite conditions and confirm scope of work before ordering materials
• Provide accurate photos, notes, and material lists for ordering
• Perform minor service work and punch list items as needed
• Communicate clearly with customers, installers, and management
• Document jobsite details accurately in internal systems
• Travel daily to job sites throughout the coverage area
• Perform additional field tasks as assigned

You’ll Be a Good Fit If You Have

• Minimum 5 years of experience in the home improvement industry
• Experience with window, door, bath, or exterior project measurement or installation preferred
• Strong attention to detail and accuracy
• Ability to work independently in the field
• Good communication and customer service skills
• Reliable transportation and basic tools
• Willingness to travel daily within the assigned territory
• Strong work ethic and dependable attendance

Why Joyce

Joyce Windows, Sunrooms & Baths is a third-generation, family-owned company with over 70 years of success in the home improvement industry. We offer a stable workload, strong team support, and long-term career opportunities for individuals who take pride in their work and want to grow with the company.

When you join Joyce, you become part of a team that values quality, reliability, and long-term success.

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