Restaurant Assistant General Manager (AGM)
Long John's Silvers/A&W Cave City
Description
Restaurant Managemet Experience Required
Contributes to A&W success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The AGM assists the RGM in Team Member development and the financial success of the restaurant. Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job. Experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.Requirements/Responsibilities
Summary of Key Responsibilities for Restaurant Assistant General Manager (AGM) (include but are not limited to the following):
* Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.
* Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
* Performs daily workstation assignments along with supervisory duties.
* Actively engages with guests to solicit feedback and build relationships in the community.
* Takes direction from RGM in order to identify and address trends and issues in restaurant performance.
* Assists RGM in motivating Team Members to meet organizational and operational objectives.
* Recognizes Team Members for group and individual accomplishments.
* Controls purchases and inventory by ordering to calculated pars, monitoring Team Member activities, and evaluating usage reports.
* May take on RGM responsibilities in their absence.
* Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants.
* Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry
* Minimum one year supervisory experience Required Knowledge, Skills, and Abilities
* Knowledge of supervisory practices and procedures
* Strong operational skills in a fast-paced customer service environment
* Strong leadership skills with the ability to coach and develop Team Members
* Effectively communicate, orally and in writing, with Team Members and guests
* Ability to gain the respect and trust of direct reports
* Effectively handle and manage confidential and sensitive information Physical Requirements:
* Able to lift up to 40 pounds.
* Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.
Availability Requirements:
* Must have flexible availability for scheduling
* Must be available for both opening and closing shifts
* Must be able to work beyond scheduled hours as business requires Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job. Prior experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.
Special Instructions
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