Business Optimization Strategist (BOS)

Job Opportunity

Lead efforts to design, innovate, and implement solutions as needed to improve systems and processes. Advocate for customers to understand business needs and identify improvement/productivity opportunities. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Manage successful relationships across project teams and facilitates the development of optimal solutions. Use of performance improvement, project management, cost accounting, industrial engineering, and technological skills will be employed to work with all levels of WVUHS management and medical staff. Continuous learning of current data base structure, and business intelligence tools are required to confer with customers and other members of the application teams. Effectively communicate across all levels of the organization.

Minimum Qualifications

Education, Certification, and/or Licensure:

• Master's degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, OR 4 years of data analytics experience required.
• This position will require an EPIC official designation of "Proficient" within the new hire probationary period.

Experience:

• 1 year experience working with relational data base structures including design, testing, troubleshooting problems and/or training.
• 1 year of experience in data analysis and/or health care planning background.
• 1 year of experience with reporting tools such as Crystal Reports.
• Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.

Preferred Qualifications

Experience:

• Familiarity of applications to be supported preferred.

Core Duties and Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Maintains a thorough understanding of the data base structure and business intelligence tools to create required analytical solutions
• Serves as first point of contact for data analytics and process improvement
• Performs data analysis and creates queries, programs and automation
• Uses analytical methods to ensure reported data is meaningful and accurate
• Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products.
• Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects
• Leads data requirements gathering for problem identification, resolution, and solution design
• Provides analytical insights from data to drive strategic business decisions
• Project Coordination- Identifies need for cross functional teams to ensure projects are completed
• Reviews, identifies and documents any issues, barriers, or risks and brings them to management's attention
• Provides Project/Task Coordination Services to customers as assigned
• Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals
• Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc
• Implements changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer
• Communicates to all parties the natures, significance and risk factors of corresponding projects
• Participates in post implementation review of projects
• Gathers customer requirements to understand business needs and translate into actionable solutions
• Team Building- Participates in training and professional development sessions
• Offers assistance and support to co-workers
• Contributes to building positive team spirit and cohesiveness
• Balances team and individual responsibilities
• Works proactively and cooperatively in group problem-solving situations
• Engages peers/ employees in improving the quality of the work

Skills & Abilities

• Ability to handle and maintain confidential information
• Ability to work well under high stress conditions
• Ability to work independently or cooperatively as a team member
• Ability to adapt to various workloads and assignments
• Ability to work with multi-disciplinary groups and facilitate meetings
• Must have reading and comprehension ability
• Must be able to type
• Must be able to read and write legibly in English
• Possess good oral and written communication skills
• Ability to prioritize tasks
• Must have independent decision-making ability
• Ability to work in a fast paced and rapidly changing environment
• Must be flexible

Additional Job Description

• Demonstrates experience developing reports and analytics solutions using data sourced from Epic's EMR system.
• Proficiency with Epic reporting tools such as Clarity, Caboodle, Reporting Workbench, and SlicerDicer.
• Experience writing complex SQL queries against Epic Clarity and/or Caboodle data models.
• Understanding of Epic data structures, Chronicles-to-Clarity data flow, and healthcare operational workflows.
• Ability to translate clinical and operational requirements into scalable reporting solutions.

Scheduled Weekly Hours: 40

Shift:

Exempt/Non-Exempt: United States of America (Exempt)

Company: SYSTEM West Virginia University Health System

Cost Center: 5816 SYSTEM IT Health Plan

Address: Morgantown WVCoreWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.