Prelitigation Case Manager - Personal Injury Law

Job Description

Job Description

Pre-Litigation Case Manager
Center City Philadelphia | Full-Time - Hybrid

An established, mid-size Plaintiff Personal Injury Law Firm in Center City Philadelphia is seeking an experienced, full-time Pre-Litigation Case Manager to join our growing team.

Key Responsibilities:

• Communicate with new leads and conduct initial intake conversations
• Review case files received from referring attorneys
• Gather and verify information for new matters
• Enter and maintain accurate case information in the firm’s case management system
• Open and manage claims with insurance carriers
• Request and track police reports, deeds, and insurance documentation
• Prepare correspondence to insurance carriers, tortfeasors, and medical providers
• Work directly with clients to answer questions and obtain required paperwork
• Coordinate with the medical records team to follow up on treatment status and ongoing care

Qualifications:

• Prior experience in plaintiff personal injury pre-litigation strongly preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple cases and deadlines efficiently
• Bilingual, Spanish speaking preferred

Salary range from $20-26/hr, commensurate with experience
Employment is contingent upon successful completion of a background check.