QA Analyst

Quality Assurance Analyst

Groundtruth is building a first-of-its-kind AI billing platform backed by one of the largest companies in the transportation and logistics industry. Our platform automates accuracy and trust in complex freight transactions by transforming messy, unstructured data – like complex email chains, documents, telematics, and contracts – into a clear, reliable system of record that drives accurate billing.

GroundTruth is seeking a detail-oriented, full-time Quality Assurance Analyst to support the accuracy and reliability of our platform, with a primary focus on financial and operational data. This is an entry-level position well-suited to candidates with strong analytical instincts and a methodical approach to information review.

Responsibilities:

• Review email correspondence, invoices, confirmations, and system outputs to verify correctness and logical consistency
• Identify and document inconsistencies, duplicate records, and incorrect mappings between customer-specific charge codes
• Flag edge cases and anomalies — including significant data drop-offs — before they propagate into downstream systems
• Report identified issues clearly and reproducibly to the engineering team, with sufficient context for resolution
• Contribute to overall data integrity and the reliability of financial outputs

Qualifications:

• Prior experience in a QA, data review, or analytical support role
• Excellent English reading comprehension and written communication skills
• Strong attention to detail with the ability to cross-reference information across multiple sources
• Organized, methodical, and comfortable working independently with minimal supervision
• Basic familiarity with financial concepts such as invoices, vendor records, line-item totals, and confirmations
• A natural inclination to question inconsistencies and follow through on discrepancies
• Interest or background in freight, logistics, or supply chain operations

This position is paying $30-35 per hour