Team Lead/Assistant Manager

The Team Lead/Assistant Manager is responsible for leading the Ultimart stores day-to-day operations in the absence of the Store Manager, and for otherwise supporting the Store Manager in all aspects of running the store.

• Processes cash, debit, credit and check transactions using a cash register or other point-of-sale system.
• Maintains a clean and organized store environment and ensures that inventory is stocked and faced in a timely and efficient manner.
• Maintains a calm demeanor during periods of high volume to keep store operating to standard and to set a positive example for the entire team.
• Delivers outstanding Guest service by maintaining a positive and friendly demeanor and connecting with each and every Guest.
• Consistently uses suggestive selling techniques in order to boost store sales and increase Guest satisfaction.
• Follows all state and federal regulations for gas, alcohol, and tobacco sales.
• Acts with integrity, honesty, and knowledge that promote the culture and values of our Company.
• Follows Company operational policies and procedures, including those for cash handling and safety.
• Maintains regular and punctual attendance.
• Promotes great teamwork and readily assists with team needs throughout the shift.
• Maintains a clean and polished appearance, wearing the designated uniform.
• Assist in the training of new team members/cashiers of the Ultimart Team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Report and process all employee and/ or customer incidents or accidents following company procedure.

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions
• Strong interpersonal and communication skills
• Ability to work as part of a team or individually
• Must be proficient in reading, writing and speaking English
• Must be at least 18 years of age

• Must have flexible availability for scheduling
• Must be available for both opening and closing shifts
• Must be able to work beyond scheduled hours as business requires

• Weekend availability
• Holidays
• Day shift
• Night shift
• Other

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Paid training