Fire Alarm / Life Safety Service Operations Supervisor

Fire Alarm / Life Safety Service Operations Supervisor Job ID: 509243 Date Posted: 11-Jun-2026 Location: Winter Park, FL (serves greater Orlando area) Position Level: Profesional Junior Responsibilities Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, schedule formal training, and champion safety compliance Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs; schedule and assign tasks to the team and periodically assist the team with maintenance activities and submittal of required paperwork Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions, and complete and submit written service orders and reports covering all aspects of each assignment and activity Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications; support contract profitability through cost containment procedures and processes Basic Qualifications High School Diploma or state-recognized GED 1+ years of experience as a specialist or technician in the commercial Fire Alarm Systems industry Must complete NICET Level II Fire Alarm Certification within 12 months Experience using Microsoft Office, excellent communication and organizational skills Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications Associate degree from a two‑year college or technical school 5+ years of experience as a specialist or technician in Fire Alarm Systems industry Experience supervising teams The pay range for this position is $68,830 - $117,994 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. #J-18808-Ljbffr Siemens Mobility