Development Analyst / Senior Development Analyst Enterprise SAP - Oahu

Development Analyst – Enterprise SAP Works independently and in collaboration with others to perform detailed analysis and design of SAP and SAP related information systems, including processes, programs, files/databases, and on-line tools and reports, to meet company and/or customer requirements within budget and time constraints. Manages or coordinates small to medium-sized projects. Performs the tasks associated with the Development Specialist – SAP position (programming, troubleshooting, implementing, etc.) at a more advanced level. Essential Functions Collaborates with development, infrastructure, and desktop staff, IT Business Solutions Consultants, vendors, and/or customer personnel to analyze work processes; performs detailed analysis and design of SAP and SAP related information systems, including new system development or modification or integration of existing systems. Participates, as needed, in departmental task forces and cost/benefit reviews. Programs/adapts, tests, troubleshoots, documents, and implements SAP and SAP related information systems and/or applications to meet client/customer needs (new or modifications). Assists in continuous improvement processes. Provides technical support. Coordinates and/or handles second-level technical support for Help Line, as/if needed. Participates as part of a team to coordinate the work of Development Specialists on small/medium-sized projects or segments of large-scale projects; provides research, programming, documentation, testing, troubleshooting, and training support for the development and implementation of SAP and SAP related information systems. Assists in assessing customer needs; serves as lead contact for system support; communicates project status and issues upward and to the customers. Trains/assists Development Specialists on tools and techniques used to analyze, develop, test, troubleshoot, and document SAP and SAP related information systems. Trains customers to make the best use of said systems. Provides feedback regarding performance evaluations for team members; recommends project staffing; assists with project budgets and operating forecast development; and performs other staff functions as needed. Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, cost benefit analyses, department/team strategies, etc. Remain on-call/available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends. Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response. Basic Qualifications Knowledge Requirements Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience. Working knowledge of utility business, business and/or engineering principles & practices. Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Mobile technologies and systems development. Good understanding of application interfacing concepts, basic reporting and database development and support. Ability to document and execute an integrated test plan and a user acceptance test plan. Ability to translate business requirements into technical design and maintain comprehensive technical documentation. Ability to comply with, and contribute to, system configuration standards and guidelines. Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool. Skills Requirements Knowledge/familiarity with SAP and SAP related products/technologies such as Customer Relationship Management (CRM), Billing, Finance, Device Management, Bill Print, Business Objects/Warehouse, Meter Reading, etc. Able to perform SAP upgrades/rebuilds. Strong awareness of overall system needs such as performance management, capacity management, availability management, etc. Able to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software. Ability to design/develop databases within scope of projects. Ability to communicate and work effectively (written and oral) with a variety of individuals (e.g., working with customers to ensure successful projects). Demonstrated interpersonal skills; in-depth analytical and conceptual skills to handle various projects and programs; ability to independently plan, direct and perform work for self and others. Experience Requirements Minimum 5 years programming/support experience in a computing environment or commensurate demonstration of requisite skills (e.g., Unix, client-server/CADDS and/or AM/FM, PC/Internet/e-Business) using one or more of the languages and techniques employed at HECO. A few (1-2) years analytical experience in simple to complex systems. Senior Development Analyst – Enterprise SAP Leads and/or performs detailed analysis and design of complex to very complex SAP and SAP related information systems, including processes, programs, files/databases, and on-line tools and reports, to meet company and/or customer requirements within budget and time constraints. Maintains a superior knowledge or skill in one or more advanced information technology disciplines. Manages or coordinates medium to large-sized projects. Performs the tasks associated with the Development Analyst – SAP position (programming, troubleshooting, implementing, etc.) at an expert level. Essential Functions Collaborates with IT Business Solutions Consultants, ITS development, infrastructure, and desktop teams, customer personnel, vendors, and/or consultants to analyze work processes and data requirements and propose solutions; performs detailed analysis, estimation and design of medium to high complexity SAP and SAP related information systems, including new system development, modification or integration of existing systems and data structures. Proposes process improvements. Programs/adapts, tests, documents, troubleshoots, and implements SAP and SAP related information systems and/or applications to meet customer needs (new or modifications). Assists in continuous improvement processes. Coordinates and/or handles second-level technical support for Help Line, as/if needed. Leads teams to coordinate the work of Development, Infrastructure, and Desktop Analysts and Specialists on medium to large-sized projects. Provides research, programming, documentation, testing, troubleshooting, and training support for the development and implementation of SAP and SAP related information systems. Sets direction for, leads research, design and implementation of, and mentors staff on documentation management systems, data marts and warehouses, and analytical and executive information systems. Assists team in assessing customer needs; serve as lead contact for systems support; communicates project status and issues to team lead, Project Manager, customer and/or Director. Monitors and assesses new technologies, products and techniques, recommends pilots, prototypes and adoption. Proposes innovative solutions. Trains/assists Development Analysts and Development Specialists on advanced uses of tools and techniques used to analyze, develop, test, troubleshoot, and document SAP and SAP related information systems. Trains customers to make the best use of said systems. Provides feedback regarding performance evaluations for Development Analysts and Development Specialists; recommends project staffing; assists with project budgets and forecast development; and performs other staff functions as needed. Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, cost benefit analyses, department/team strategies, etc. Remain on-call/available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends. Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response. Basic Qualifications Knowledge Requirements Extensive knowledge of the principles of information, data and office technology management normally acquired through college level courses or equivalent experience. Working knowledge of utility business, business and/or engineering principles & practices. Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi-tier, and/or workstation/PC/Internet/Mobile technologies and systems development. Excellent understanding of application interfacing concepts, basic reporting and database development and support. Ability to document and execute an integrated test plan and a user acceptance test plan. Ability to translate business requirements into technical design and maintain comprehensive technical documentation. Ability to comply with, and contribute to, system configuration standards and guidelines. Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner. Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool. Skills Requirements Superior ability to design, code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc. in one or more of the following languages/systems: C/C++/C#, ABAP, shell scripting, Perl, PHP, Java, SQL, PL/SQL, Microsoft .Net, Javascript, XML, HTML on Windows and Unix platforms. Knowledge/familiarity with SAP and SAP related products/technologies such as Customer Relationship Management (CRM), Billing, Finance, Device Management, Bill Print, Business Objects/Warehouse, Meter Reading, etc. Able to perform SAP upgrades/rebuilds. Strong awareness of overall system needs such as performance management, capacity management, availability management, etc. Able to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software. Ability to design/develop/manage/administer complex databases within scope of projects. Demonstrated workforce excellence skills related to collaboration, mentoring, learning, sharing, problem solving and delivering results; superior in-depth analytical, conceptual and technical skills to handle various complex projects and programs; ability to independently plan, direct and perform work for self and others. Experience Requirements Extensive (7 or more) programming/support experience in a computing environment (e.g., Unix, client-server/multi-tier, desktop/tablet) using one or more of the languages and techniques employed at the companies. Extensive (7 or more) analytical experience in simple to complex systems. Demonstrated ability to mentor and guide development analysts and specialists in their work. We are seeking a mid- to senior‑level SAP Middleware Developer to lead the design, implementation, and long‑term support of our end‑to‑end integration flows. This role will be responsible for building and securing robust REST/SOAP APIs, managing automated enterprise job scheduling, and overseeing secure file transfers across our landscape. A strong focus on SAP connectivity is highly preferred, and knowledge or familiarity with environments like Process Integration/Process Orchestration, BTP, Cloud Connector, FSM Message Broker, Control‑M job scheduling, and Managed File Transfers (MFT) will be highly valuable. Candidates should possess foundational development skills in languages and data formats common to modern enterprise middleware—such as ABAP, Java, JavaScript, Node.js, Python, Shell scripting, and XML. However, middleware developers with exceptional, platform‑agnostic expertise in API development and MFT workflows that can apply those skills within our ecosystem are encouraged to apply. Senior candidates, with seven or more years of experience, will additionally influence future architecture, mentor team members, and drive integration best practices. EEO Statement: Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543‑4848. #J-18808-Ljbffr