Commercial Title and Escrow Assistant (In Office)

Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit What We Do We are looking to add an Assistant to help both Title and Escrow teams within the Energy Services Group. This in-office position supports a large national team with escrow and title duties and processes. This person will provide excellent customer service and assist in the establishment of new accounts and maintenance of existing accounts.

What You'll Do

• Perform various related duties, including document review/abstracting, and the facilitation of the recording of legal documents nationwide.
• Perform administrative and clerical duties to assist in the processing of escrow and title transactions.
• Assist in the maintenance of online communication tools data entry and information compliance.
• Communicate with customers and vendors on a regular basis providing status updates
• Responsible for pre-close maintenance and post-close follow up on escrow and title issues.
• Help to develop and/or obtain required escrow and title documentation in accordance with instructions, file needs, policy and procedures, and applicable statutory and Federal regulations
• Use research to create and maintain files, records and reports.
• Respond to inquiries and gather information to resolve issues.
• Audit calculations and legal documents for accuracy.
• Participate in the business development activities to help maintain existing clients and to acquire new clients.

What You'll Bring

• High School diploma or equivalent
• 2+ years related experience directly assisting with escrow and/or title transactions with some real estate related knowledge and experience
• Communicate professionally with all customers.
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.