Technical Support Analyst III
MBI
Position Overview Virginia Department of Health (VDH) Enterprise Level EHR Security Analyst – responsible for shaping security profiles and access controls for the EHR, and providing Tier 1 support to EHR end users. Key Responsibilities Map and maintain EHR position definitions, including Millennium Positions, Preferences, and OHPAC Security groups with VDH Positions. Monitor and enforce appropriate use of EHR Access Control Positions and Policies to ensure users have correct access based on roles and job functions. Collaborate with EHR Security Officer, IT Technical team, Support Team, and EHR Core team to define and automate user provisioning and offboarding procedures. Conduct internal security audits of the EHR application to identify and mitigate risks and vulnerabilities. Develop and maintain security policies, procedures, and guidelines related to the application. Define and complete security documentation and downtime procedures in accordance with VDH Security guidelines. Respond to and investigate security incidents related to the EHR application, ensuring timely resolution and proper reporting to stakeholders. Collaborate with implementation and optimization teams to integrate security measures into new feature deployments, updates, and third‑party applications. Stay informed about emerging security threats, technologies, and best practices related to EHR systems. Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats. Monitor user behavior using tools such as P2Sentinel to identify trends and potential incidents. Assist on internal and external audits in partnership with the EHR Security Officer and EHR Core team. Participate in Cerner/OHPAC upgrades, security patches, and system maintenance to ensure ongoing security. Contribute to the Domain Strategy for the EHR Application. Maintain up‑to‑date knowledge of security updates, best practices, and regulatory changes. Qualifications & Skills Strong understanding of Oracle Health EHR and Security – required, 5+ years. Knowledge of HIPAA, HITECH, and meaningful user and other healthcare security regulations – highly desired, 3+ years. Experience with Active Directory (AD), single sign‑on (SSO), multi‑factor authentication (MFA), and identity management solutions – highly desired, 3+ years. Knowledge of Discern and CCL – highly desired, 3+ years. Strong analytical, problem‑solving, and troubleshooting skills related to Cerner/OHPAC security and access issues – required, 5+ years. Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users – required, 5+ years. Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security – highly desired, 5+ years. Application Support experience – required, 5+ years. Ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast‑paced environment – required, 3+ years. Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge – required, 3+ years. Equal Employment Opportunity VDH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr
- ...and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Technical Support Analyst III Location: Richmond, VA (Hybrid) Job Description The enterprise level EHR Security Analyst will be responsible for...SuggestedWork at office
$124.8k - $174.72k
...Overview JOB TITLE: Business Analyst III CAYUSE COMPANY: Cayuse Civil Services,... ...Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting... ...activities. Research & Project Support: Conduct in-depth research, provide analysis...SuggestedFull timeContract workTemporary workWork experience placementLocal areaRemote workRelocationFlexible hours$107.9k - $179.9k
...an experienced Senior Data Product Analyst - Data Management Engineer III, you will have the opportunity to share... ...’ll do / Responsibilities You will support a Data & Analytics Foundry... ...representatives from various functional and / or technical teams, including escalating any...SuggestedLocal areaVisa sponsorship- ...Technical Support Analyst The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets...SuggestedFull time
- ...Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title Technical Support Analyst Location(s) Richmond, VA Role Description, Day to Day A new online regulatory platform was launched to enable charitable...Suggested
- ...-solver with a passion for tech, cloud solutions, and AI? As a Support Engineer, you won't just solve issues-you'll be a vital part of... ...of customer interaction, helping our enterprise clients tackle technical challenges within our software ecosystem. Collaborate with a dynamic...Work at officeRemote workWorldwide
- ...Richmond, United States | Posted on 07/15/2026 We are seeking a customer-focused Technical Support Analyst 4 to support a newly launched digital platform used by charitable organizations throughout the Commonwealth of Virginia. This position plays a critical role in helping...
- ...Job Title: Technical Support Analyst Location : Richmond, VA (5 days/week) Duration: 3 months Contract with possible extension Interview mode: Both Web Cam and In Person Interview Position Summary: The Technical Support Specialist is responsible...Contract work
$30 per hour
...Desktop/Technical Support Analyst 2 Richmond, VA 23019 Pay Rate: $30 Hourly About The Role This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance....Hourly pay$100 per hour
...NDT RT II or III Technicians MISTRAS Group is seeking a qualified NDT RT II or III... ...strong commitment to safety, quality, and technical excellence. The RT Technician will perform... ..., customers, and project teams Support outage, maintenance, fabrication, and inspection...Daily paidFull timeLocal areaNight shiftWeekend work- Electromechanical Field Service Technician III A Level III Field Service Technician will utilize their technical expertise and independent judgment to provide on-site... ...interactions. Responsibilities include supporting customers with operational or maintenance issues...Work experience placementWork from homeHome officeShift work
- ...flexible schedules, and benefits designed to support you both on and off the job. If you're... ...you on our team! The HVAC Technician III performs maintenance, repairs and installation... ...promptly and efficiently Provide technical direction and on-the-job training Keep...Hourly payWork at officeLocal areaFlexible hours
- ...looking to fill a Scientist II or III - Metrology Specialist position... ...upgraded equipment or software packages Support the purchase, installation, and equipment... ...biopharmaceutical companies with qualified and talented technical professionals to support the development...Full time
$50k
...service-oriented program management and technical company working to build lasting relationships... ...Location: Richmond, VA (on-site) Supporting: The Defense Logistics Agency (DLA) **... ...Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire Security+...Contract workLocal areaImmediate startFlexible hours- ...on-site in Richmond, VA. Candidate must be able to attend in-person interview. Our direct client has an opening for a Technical Support Analyst position # 743644. This position is for 9 - 12+ months, with option of extension, and will be worked 100% on-site in Richmond...Hourly payWork at officeLocal areaImmediate startRemote work
- ...Description Candidates will be required to work 100% on-site in Richmond, VA. Our direct client has an opening for a Technical Support Analyst position. This position is for 12+ months, with the option of extension, and will be worked 100% on-site in Richmond, VA....Hourly payWork experience placementWork at officeImmediate start
- ...programs over the next decade and is being supported by the Office of Information Systems,... ...resolve user?reported issues, escalating to technical teams when needed. - Provide guidance... .... - Collaborate with business analysts and developers to communicate recurring...Work at office
$90k - $180k
...list that spans across the country. Job DescriptionSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and... ...from discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and...Temporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours$72k - $84k
...opportunity for a full-time IT & AIForge Helpdesk Analyst to join our Operations team. The... ...professional responsible for providing technical support to internal end users and Tier I... ...AIForge issues to the appropriate Tier II/III support, engineering, or development team...Full timeWork experience placementLocal areaImmediate startRemote work$26 - $29 per hour
...Apartment Maintenance Technician III Hot Job Richmond, VA - VA Overview Salary... ...for the community and provides technical leadership and experience to the maintenance... ...tools, to include inventory of supplies. Supports vendor management and assists with contractor...Hourly payFull timeFor contractorsSummer workSeasonal workLocal areaMonday to FridayFlexible hoursRotating shift- Join to apply for the Service Technician III role at Hobart Food Equipment and Service Get AI-powered advice on this job and more exclusive features. Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the...Full timeWork at officeWork from homeNight shiftWeekend workDay shift
$104.02k - $170.21k
...Actuarial Analyst III Hybrid 1: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work‑life balance. This approach combines structured office engagement with...TraineeshipWork experience placementWork at officeLocal areaMonday to Friday2 days per week1 day per week- ...Senior Construction Inspector / Inspector III Take Your Construction Career to the... ...is committed to a people-first culture, technical excellence, and creating opportunities where... ...take control of their career paths. We support these efforts through reimbursements for...Contract workFor contractors
- ...Description: **Eligible For $3,000 Sign-on Bonus** Service Technician III Join our team at General Services Corporation, where we have... ...1. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open...Temporary workRelocation package
$31.6 - $50.37 per hour
...HVAC Service Technician III Join the world's largest HVAC company, named by Forbes... ...before, during, and after each call Explain technical information to both technical and non-... ...law district ~ Rotational Emergency Call Support availability as required ~ Previous...Hourly payFull timeLocal areaNight shift$89.83k - $170.21k
...Actuarial Analyst III Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement...Temporary workTraineeshipWork experience placementWork at officeLocal area2 days per week1 day per week- ...Richmond, VA HybridScope:The Investment Decision Support team is seeking an experienced Business Systems Analyst who will actively support current-state analysis... ...platform.Elicit, document, and manage business and technical requirements to support platform design and...
$120.9k - $181k
...passionate and skilled Senior Business Systems Analyst to join our growing Business... ...The specialist will be responsible for supporting the community by providing expertise, facilitating... ...including Senior Management and Technical Developers.A collaborative mindset with...Full timeLocal areaRemote work$101.18k - $119.78k
...subsidiaries of Clearbrook Group Holdings Inc. Job Description Technical Data Analyst – Full‑Time, Exempt, In‑Office. Must be a US Citizen or... ...and summarize findings to tell the story behind the numbers. Support U.S. Claims compliance with governance‑related directives...Full timeWork at officeLocal area- ...Platforms and Currency Technology. A Field Engineer will use his/her technical expertise and individual judgment to provide customer-site... ...and positive customer interactions. This position provides support to customers on operational or maintenance aspects of equipment...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Analyst III. Be the first to apply!
- operations support technician Richmond, VA
- product support technician Richmond, VA
- systems support technician Richmond, VA
- user support analyst Richmond, VA
- technical support specialist Richmond, VA
- remote support technician Richmond, VA
- help desk assistant Richmond, VA
- personal computer support technician Richmond, VA
- mri tech aide Richmond, VA
- desktop support analyst Richmond, VA



