Collections Specialist

Description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

The Account Receivable Specialist provides accounting support to the Marina Management, including but not limited to accounts receivable, collections efforts and tracking, and account reconciliation.

Essential Duties and Responsibilities

• Review Member accounts for delinquent balances, verify accuracy of balances.
• Follow SOP related to timing of collection calls, emails, and impound notices.
• Speaking with vendors and suppliers to ensure charges are accurate and the payments are received in a timely manner.
• Communicate with customers to discuss account statuses, charges, or discrepancies.
• Ensure accurate record keeping of all collection attempts, balances collected, and status updates.
• Provide weekly updates to Management on status of delinquent accounts and collection efforts.
• Work closely with Assistant General Manager on boat auction procedures.
• Assist with marina office tasks and coverage as needed, including assistance in gathering appropriate insurance for Members and inventory receiving as needed.
• Availability to work overtime to meet deadlines.
• Other duties as assigned by Manager.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• Associate or Bachelor's Degree in related field preferred
• 2 years' relevant experience preferred
• Previous marina experience a plus
• Ability to sit for long periods of time
• Any skills considered standard that an Accounting Assistant should possess

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at