Medical Receptionist

Job Description Job Description We are looking for a detail-oriented Medical Receptionist to support daily front desk and administrative operations for a healthcare organization in Flint, Michigan. This Contract position will run for approximately 3 to 6 months and is well suited for someone who can balance patient-facing service with accurate clerical work. The ideal candidate brings prior experience in a medical office setting, communicates professionally, and handles sensitive information with care.

Responsibilities:
• Coordinate patient appointments, send reminders, and reconnect with individuals who miss scheduled visits.
• Confirm insurance details, document coverage information accurately, and review financial eligibility requirements before services are provided.
• Check for required service approvals, including prior authorizations for applicable insurance plans.
• Receive copayments and other patient charges, then post payments correctly using accepted payment methods.
• Welcome patients and visitors, assist with check-in activities, and provide courteous front office support throughout the day.
• Prepare, type, and organize routine office documents such as letters, reports, and internal communications.
• Sort incoming mail, help with outgoing correspondence, and assist with general administrative projects and meeting coordination.
• Enter, access, and validate information in electronic systems while helping maintain smooth office coverage during breaks, lunches, meetings, and absences.• At least 2 years of experience in a medical receptionist, medical clerk, or similar healthcare front office role.
• Working knowledge of medical terminology and familiarity with physician, Medicaid, or clinical billing-related processes.
• Proficiency with Microsoft Word, Excel, Outlook, and general computer-based data entry systems.
• Strong verbal and written communication skills with the ability to interact effectively with patients, staff, and visitors.
• High level of accuracy, organization, and attention to detail when handling records, scheduling, and payments.
• Ability to manage confidential information appropriately and respond calmly in urgent or sensitive situations.
• Capable of prioritizing multiple tasks, meeting deadlines, and contributing positively within a team environment.