Front Desk Medical Assistant (Bilingual English/Spanish)

Front Desk Medical Assistant (Bilingual English/Spanish)

This front desk medical assistant position is located at the School of Nursing's Family Wellness Center. The work schedule is Monday 8 am-8 pm, Tuesday through Thursday 8 am-5 pm, and Friday 8 am-12 noon. This position has a scheduled end date of 1 year from the date of hire: renewal of this position is dependent upon renewal of funding, job performance, and department needs.

Responsibilities

• Answer clinic phones, schedule patient appointments and make reminder calls
• Accurately register patients and document billing information
• Provide patients eligibility information for services
• Receive and record payments and issue receipts
• Maintain confidential patient documents
• Evaluates and distributes incoming mail, reports and/or inquiries
• Patient rooming and vitals intake
• Administer point of care testing
• Other duties as assigned in support of the Family Wellness Center

Required Qualifications

• High school graduation or GED
• Completion of a Medical Assistant program
• Fluent in English and Spanish
• Minimum of one year performing Medical Assistant related duties
• Ability to use computer equipment
• Demonstrated excellent organization and interpersonal skills
• Ability to develop and maintain effective working relationships with providers, staff, and patients
• Adherence to the highest ethical, legal, and health care standards
• Accuracy in all phases of work performed, including following written and verbal instructions
• Tact, diplomacy, discretion, and confidentiality of medical information are required in all matters

Preferred Qualifications

• More than one year of experience as a front desk receptionist and/or medical assistant
• Medical Assistant Certification

Salary Range

$34,320 annual (equivalent to $16.50/hour)

Working Conditions

• Standard clinical and/or office environment
• Use of manual dexterity
• Lifting and moving
• Repetitive use of keyboard at a workstation
• Occasional evening and/or weekend hours

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest