Receptionist

Job Description

Job Description

Job Title: Receptionist
Job Description

The Receptionist serves as the first point of contact for visitors, employees, and callers, providing professional front desk support for two companies that share the same phone system. This role focuses on delivering exceptional customer service, maintaining a welcoming and organized office environment, and supporting a variety of administrative tasks that keep daily operations running smoothly. The ideal candidate enjoys helping others, brings a strong host mentality, and takes pride in ensuring the office is well-presented and efficiently managed.

Responsibilities

• Answer and transfer incoming calls for two companies in a professional and courteous manner, ensuring callers reach the appropriate person or department.
• Greet employees, guests, and visitors warmly, creating a welcoming atmosphere and assisting them with check-in and access, including buzzing in visitors as needed.
• Provide host-level service by proactively assisting employees and guests, offering help and information, and ensuring they feel supported.
• Perform invoice reconciliation related to office supplies, first aid kit refills, and the office vending machine, ensuring accuracy and timely processing.
• Purchase monthly bus passes for field workers who utilize public transportation and maintain accurate records of these purchases.
• Order office supplies, monitor inventory levels, and keep supply rooms clean, organized, and well-stocked.
• Take ownership of office upkeep by going above and beyond to ensure common areas, front desk, and supply spaces are tidy, presentable, and functioning smoothly.
• Prepare and send packages via UPS, maintain a detailed package log, and notify employees promptly when their packages arrive.
• Support various administrative tasks as requested, demonstrating flexibility and a willingness to assist with different projects and needs.
• Assist with preparation for company events by helping to create and send invitations, organizing gifts, and assembling company handouts and materials.
• Provide accurate data entry and general administrative support to ensure records, logs, and documentation are complete and up to date.
• Collaborate with colleagues and leadership to support company-wide engagement activities, events, and initiatives as needed.

• At least 2 years of office experience and/or a relevant degree.
• Proven customer service and receptionist experience, including front desk and administrative support.
• Strong phone etiquette and experience answering and transferring calls in a professional environment.
• High attention to detail, with the ability to accurately reconcile invoices and maintain logs.
• Excellent organization skills, including managing office supplies and keeping workspaces orderly.
• Demonstrated ability to perform data entry accurately and efficiently.
• Positive, outgoing personality with a genuine enjoyment of helping and supporting others.
• Host mentality, with a service-oriented approach and a focus on making others feel welcome.
• Customer-focused mindset with strong interpersonal and communication skills.
• Professional attitude that reflects a willingness to handle any task, with no job considered beneath them.

• Preference for candidates who have previous experience working in the construction industry.
• Experience in front desk administrative roles, including reception and administrative support.
• Demonstrated ability to maintain a positive attitude in a fast-paced office environment.
• Strong organizational habits that support managing multiple tasks and priorities.
• Ability to collaborate effectively with colleagues during company events and engagement activities.

This role follows a set schedule of 8:00 a.m. to 4:30 p.m., including a 30-minute lunch break and two scheduled 15-minute breaks, one in the morning and one in the afternoon. The position is based on-site at an office where the receptionist serves as the face of the organization, interacting regularly with employees, visitors, and callers. Business dress attire is required, and the role calls for a polished, well-put-together appearance that reflects the professional image of the company. The work environment is engaging and employee-focused, featuring company-wide events and employee engagement activities such as seasonal celebrations, large events like summer picnics and holiday parties, and fundraising events. During major events, the office closes so that the receptionist can fully participate. While on contract, employees receive paid time off, and if hired on after the contract duration, they may become eligible for comprehensive benefits, competitive health benefits, wellness credits, and additional paid time off, contributing to a supportive and appreciation-driven workplace culture.

Job Type & Location

This is a Contract to Hire position based out of Portland, OR.

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Portland,OR.

This position is anticipated to close on Jun 19, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.