Computer Support Specialist
E Logic
E-Logic is seeking a Computer Support Specialist for a 6-month assignment supporting Department of Defense operations. The selected candidate will be employed by E-Logic and will work on-site at the Fort Bliss, TX military base . In this role, you will provide hands-on IT support, troubleshoot hardware/software issues, and ensure system integrity across critical DoD environments such as SharePoint and Air Force Teams. Your expertise in Windows systems and CompTIA certifications will ensure a seamless technology experience for mission-essential personnel. Responsibilities: Provide technical support for Non-Classified Internet Protocol Router Network (NIPR) infrastructure and associated DoD-approved devices. Troubleshoot hardware, software, and network issues in compliance with DoD security policies. Apply system patches, updates, and configurations to maintain security and integrity. Administer SharePoint, Air Force Teams, and other DoD-approved collaboration tools. Support upgrades, security updates, and configuration changes per Defense Information System Agency (DISA) guidelines. Stay current on Army and Air Force technologies, standards, and infrastructure changes. Provide help desk support and end-user assistance. Conduct initial training for personnel on approved systems and devices. Deliver exceptional customer service to AFSFC Detachment 3 personnel. Qualifications & Certifications: Secret Clearance is mandatory Required: CompTIA Security+ CE CompTIA A+ CE CompTIA Network+ CE IA Certification (DoD 8570 compliance) NACI/SF85 Certification Preferred: Minimum 1 year of IT help desk and troubleshooting experience Knowledge of DoD cybersecurity policies (e.g., AFMAN 33-285) Familiarity with Windows 10, Air Force Standard Desktop Configurations, IPv6, Global Information Grid (GIG), IAO Express, and AFNET Client Service Technician duties #J-18808-Ljbffr E Logic
Vacancy posted 2 days ago
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