Part-Time Teller (20 hours per week) - Hobe Sound

20 hours per week Location: Hobe Sound, FL ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Building Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations Respond promptly to customer needs and requests for service Quickly seek out appropriate people for more complex financial matters Able to balance business needs with customer requests while managing potential risk to bank Embrace new technology and remain up to date on industry changes to foster innovation Participate in community, charitable or civic events Exhibit strong work ethics and teamwork, collaborating with associates within the branch and across the organization Develop an introductory understanding of consumer deposit and lending products and processes Develop proficiencies in outbound calling process Develop skills to identify referral opportunities with internal business partners Observe presentations regarding banking products/services through networking events Develop a strong understanding of customer-facing technology and enroll customers in self-service products/processes Operations Process checks, cash, and the sale of negotiable instrument transactions in accordance with bank policies Ensure branch adherence to AML/BSA requirements and other regulated banking requirements; assess and remediate audit and QC deficiencies Proactively resolve customer concerns in a timely, professional manner, escalating issues as needed Balance cash drawer daily and monitor own work for accuracy Follow instructions and respond to management direction to resolve more difficult customer objections, retaining customer relationships Adhere to Seacoast Bank’s Code of Conduct Follow all safety and security procedures May be assigned vault responsibilities EDUCATION and/or EXPERIENCE High School diploma or equivalent required Minimum of 6 months cash handling experience required Minimum of 6 months previous experience in retail sales and/or financial services preferred Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours Demonstrate excellent communication (written and verbal) and interpersonal skills Able to work independently and exercise initiative PC proficiency with Desktop, Laptop, Tablet, Smartphone devices and Microsoft Office Suite Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr