Education Manager

What is it like to work at MDRT? It begins with an employee experience that is second to none. This is an opportunity to join a well-established company constantly growing and evolving to stay on top.

JOB SUMMARY

The Education Manager leads the development, implementation, and continuous improvement of MDRT's year-round learning initiatives. Serving as an adult learning and instructional design expert, this role works to create relevant experiences. Develops, implements and manages online learning offerings and other educational programs; serves as staff liaison to assigned committees; leads strategic education projects; and supervises the learning management system administrator.

RESPONSIBILITIES

Learning Development and Instructional Design Lead the design, development, implementation, and improvement of year-round learning offerings. Apply adult learning and instructional design principles to online courses and other educational programs. Advise internal teams on learning design best practices, including support for Academy Skill Bites and other educational initiatives. Establish content development standards, templates, review processes, and quality expectations. Use learner feedback, participation data, and program results to recommend improvements. Manage planning and delivery of learning offerings. Evaluate opportunities for new products, formats, pathways, and delivery methods. Monitor program performance and learner engagement and recommend actions for improvement. Committee and Volunteer Leadership Serve as staff liaison, guide volunteers in identifying needs, topics, subject matter experts and lead committee planning. Program and Project Management. Manage educational initiatives from concept through evaluation. Manage project plans, timelines, budgets, resources, risks, and deliverables. Prepare reports and presentations. Lead cross-functional projects and process improvements that advance Education department priorities. Learning Operations and Technology Oversee learning operations in partnership with the LMS Administrator. Use reporting and analytics to inform program decisions and support a positive learner experience. Strategic Education Initiatives Help implement recommendations from education research, learner needs assessments, consultant engagements, and strategic planning. Lead or support new education initiatives. Supervise, coach, and develop assigned staff; establish priorities, expectations, and accountability. May travel domestically and internationally to support educational programs and organizational initiatives.

REQUIREMENTS

Experience using e-learning authoring tools such as Articulate Rise and Storyline. Strong knowledge of adult learning, instructional design, learning assessment, and learner engagement. Experience developing educational content across online, virtual, audio, and blended formats. Ability to translate organizational priorities and learner needs into practical learning solutions. Strong project, budget, vendor, committee, and stakeholder management skills. Excellent written and oral communication, facilitation, collaboration, and problem-solving skills. Ability to manage multiple complex priorities in a fast-paced, deadline-driven environment. Working knowledge of learning management systems and learning technologies. Occasionally works early mornings, evenings, or weekends based on program and committee needs..

EDUCATION AND EXPERIENCE

Bachelor's degree in education, instructional design, learning and development, adult education, organizational development, or a related field, or equivalent relevant experience. Minimum five years of related experience in education, instructional design, learning and development, professional development, or a related field. Experience developing and managing learning programs, working with subject matter experts, and leading multi-stakeholder projects. Experience supervising staff preferred. Association, volunteer committee, LMS, credentialing, or global audience experience preferred. #J-18808-Ljbffr Million Dollar Round Table