Equipment Shop Foreman

Job Description

Job Description

Job Title: Department Supervisor – Service (Shop Foreman)

Reports To: Department Manager

Summary: Provide supervision to department members in the performance of their job.

Essential Duties and Responsibilities:

Supervise the performance of members to obtain maximum efficiency on all work performed in the department.

• Organize, prioritize, schedule and assigned the work in the department.
• Maintain maximum profits of the department with expense control and efficiency to achieve acceptable profit margins.
• Communicate with customer as to needs, costs and timelines for performing the necessary work.
• Review all work orders for accuracy.
• Respond to customers in person or by telephone, whenever required.
• May require responding after normal working hours.
• Monitor work for completion accurately and on time.
• Resolve questions from members in the department.
• Provide training to new members where appropriate.
• May provide performance reviews to members of department.
• Communicate in a courteous and effective manner with customers and/or co-workers.
• Maintain a good working relationship with all other departments.
• Supervise and or prepare required documentation accurately and timely, including work orders, parts lists and time cards.
• Maintain and/or equip the department with the tooling necessary to complete the work.
• Maintain an up-to-date knowledge of equipment and product technology.
• Read and interpret instruction manual and pertinent literature.
• Maintain a safe working environment and observe all safety laws, policies and rules.
• Other duties may be assigned by the Department Supervisor, Department Manager or the General Manager.
• Overtime work may be required in this position.

Supervisory Responsibilities:

Number of members supervised will vary with the location. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/Or Experience:

• Associate’s Degree (AA) or equivalent from two-year College or Technical School; and 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Language Skills:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills:
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.
• ·Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability:
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

• Training certifications as appropriate to the department.
• Current Drivers License

Other Skills and Abilities:

• Ability to work with computers and company computer programs.

Physical Demands :

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to walk, sit, and reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
• The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment :

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to fumes or airborne particles and risk of electrical shock. The employee is frequently exposed to vibration. The employee occasionally works in high, precarious places and is occasionally exposed to toxic or caustic chemicals.
• The noise level in the work environment is usually loud.

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