Room Attendant

Job Description

Job Description

Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are :

• A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
• An individual that maintains a keen eye for detail and adopts a proactive mindset.
• Dedicated to enhancing both the guest and team member experience.
• Committed to upholding the highest standards of cleanliness.
• Veterans and military spouses are encouraged to apply

What You'll Do :

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.)
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Maintain a positive attitude and professional conduct at all times.
• Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.
• Other duties as assigned.

Your Experience Includes :

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.