Lead Salesforce Engineer (Service Cloud)

Hiring near our Irving, TX, Orlando, FL and Stamford, CT Centers of Excellence with a flexible environment.About Gartner IT:Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology .What you will do:Designing, implementing, unit, integration testing and supporting Salesforce applications and servicesContribute to the review and analysis of business requirementsCollaborate on architecture and technical design discussionsPerform and participate in code reviews, peer inspections and technical design/specificationsDocumenting and review detailed designWhat you will need: Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.8+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementationsA minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers. Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are requiredAbility to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentalsNice to Have:Certified Salesforce Platform Developer ICertified Salesforce Platform Developer IICertified Salesforce AdministratorExperience working with Jira, Git/SVN, Jenkins, bitbucket etc.Scrum software development methodology experience is requiredThorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata APIExperience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systemsWhat you will get:Competitive Compensation PackageOngoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!20+ PTO days plus holidays and floating holidays in your first yearExtensive Medical, Dental and Vision plansHybrid environment with flexibility, remote work Parental leaveGartner Gives Charity MatchEmployee Assistance Program (EAP)Employee Stock Purchase PlanHealth and wellness related allowance programs401K with corporate match, immediate vestingCollaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities​#LI-RG2#LI-Hybrid#LI-TechnologyWho are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.Gartner is the world authority on AIAt Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 170,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io Requisition ID:99514By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.SummaryLocation: Irving, TX; Stamford, CT; Orlando, FLType: Full time