Site Experience Strategist
Black & Veatch Family of Companies
Why Black & Veatch
Join the Black & Veatch Construction team and build with pride . As a 100% employee‑owned company, every role matters — you own your work, your impact, and your future. We lead with care , and safety is non‑negotiable and embedded into every role, site and decision , ensuring our teams return home safe, every day.
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience. With a strong backlog across power, water, grid, and industrial markets, you’ll have the stability to grow and the opportunity to shape what comes next.
Job Summary
The Construction Site Experience Strategist is responsible for leading and driving initiatives that enhance the employee experience across Black & Veatch construction job sites. This individual contributor role focuses on strengthening culture, morale, engagement, and communications for craft professionals and field-based teams while supporting the significant growth of the construction organization.
This role partners closely with Construction, Workforce Services, Human Resources, Safety, Operations, Marketing, and Communications to ensure a consistent, inclusive, and engaging employee experience for construction employees nationwide. The Construction Site Experience Strategist plays a critical role in improving retention, attracting new talent, reinforcing safety culture, and positioning Black & Veatch construction as an employer of choice for current and prospective employees. The role requires a strong understanding of construction operations, job-site environments, and project-based teams, along with demonstrated experience leading initiatives, managing change, and communicating effectively with field-based employees. This is primarily a field-facing role with regular presence on active construction job sites (ability to travel to sites as needed), as well as time spent in office environments.
Key Responsibilities
- Leads the development and execution of a construction site employee experience strategy that supports workforce growth, engagement, morale, and retention.
- Partners with construction leadership to reinforce a consistent, positive culture across job sites while recognizing project-specific needs and dynamics.
- Champions initiatives that enhance the day-to-day experience of craft professionals and field-based teams, including onboarding, engagement, recognition, and communications.
- Serves as an advocate for construction employees by gathering feedback, identifying improvement opportunities, and championing enhancements to the employee experience.
- Aligns construction employee experience initiatives with culture, values, recruiting, onboarding, and workforce planning efforts during periods of significant organizational growth.
- Leads standardized engagement and communication approaches tailored to construction job sites to ensure messaging is relevant, accessible, and timely.
- Partners with Marketing and Communications to develop job-site-appropriate tools and campaigns that reinforce culture, safety, and company priorities.
- Manages and drives cross-functional initiatives that support construction employee experience, acting as a connector across Construction, Safety, Human Resources, Operations, IT, Marketing and Communications.
- Partners with Safety and construction leadership to reinforce safety strategy and culture and advocates for safe working behaviors across job sites.
- Supports change management efforts related to construction growth, workforce expansion, and evolving operating models.
- Acts as a thought leader and trusted advisor for construction employee experience, engagement, and culture initiatives.
Management Responsibilities
Individual Contributor
Minimum Qualifications
- Bachelor’s degree in business, communications, construction management, human resources, or a related field.
- Minimum of 10 years of relevant experience, including demonstrated exposure to construction operations, field environments, or project-based organizations.
- Strong understanding of construction workforce dynamics, including craft professionals, project teams, and job-site operations.
- Proven experience leading cross-functional initiatives and driving programs from concept through execution.
- Strong interpersonal and communication skills, with the ability to engage effectively with employees at all levels, particularly field-based teams.
- Demonstrated ability to navigate ambiguity, build trust, and collaborate across diverse stakeholder groups.
- Strong strategic thinking skills paired with practical execution and initiative ownership.
Preferred Qualifications
- Experience supporting large, geographically dispersed construction or field-based workforces.
- Background in employee experience, workforce services, engagement, or change management within a construction or industrial environment.
- Experience partnering with safety leadership and supporting safety culture initiatives.
- Experience managing budgets, resources, and vendor partnerships related to engagement or workforce initiatives.
Work Environment/Physical Demands
Typical office environment. Occasional travel to field sites required.
$40k - $60k
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