Store Merchandising Supervisor / Keyholder

Supervisor Position

As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally, you will be referred to as Supervisor and report to the store management team.

Responsibilities

Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)

Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues

Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills

Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment

Maintain store safety and cleanliness standards across the store

Perform other duties as assigned

Qualifications

High school diploma or equivalent preferred

1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting

Strong interpersonal skills and a team player mindset

Experience resolving customer issues and coaching peers

Familiarity with the point-of-sale systems and inventory management software

Ability to work a flexible schedule as business requires, including evenings and weekends

Physical Requirements

Must be 21 years of age or older

Walk, bend down repeatedly, and be on feet for 8-10 hours a day

Ability to safely lift, load, and handle cases and pallets

Climb ladders and lift 50 lbs. overhead and repeatedly

May be exposed to various outdoor weather conditions throughout the workday

Benefits

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, prescription, dental, vision)

401(k), HSA, FSA, Pre-tax commuter benefits

Disability & life insurance coverage

Paid parental leave

Pet insurance

Critical illness and accident insurance

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes

& More!