Pharmacy Tech Supervisor - Home Infusion Operations

Supervises the day-to-day pharmacy technician operations including scheduling, task assignments, training, staff development and competency development and assessment. Ensures employee assignments/duties are completed such that established Board of Pharmacy and Joint Commission medication management standards are adhered to. Works as a pharmacy technician approximately 20% of scheduled time in order to maintain competency and maintain proper staffing levels. Pharmacy technician supervisors will complete employee performance reviews, orient and onboard new employees, interview and hire pharmacy technicians, and render corrective action as needed.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, EXPEREINCE, AND/OR LICENSURE: Bachelor's degree AND One (1) year of management or pharmacy experience in training, leadership, or other related specialized experience. Associates degree AND Three (3) year's pharmacy experience in training, leadership, or other related specialized experience. High school diploma or equivalent AND Five (5) year's pharmacy experience in training, leadership, or other related specialized experience. Must possess current licensure as required by state board where services will be provided: MD: Pharmacy Technician Student Permit or Pharmacy Technician License through Maryland Board of Pharmacy OH: Pharmacy Technician Trainee License or Certified or Registered Pharmacy Technician License through Ohio Board of Pharmacy PA: Pharmacy Technician Trainee or Pharmacy Technician License through the Pennsylvania Board of Pharmacy WV: Pharmacy Technician Trainee or Pharmacy Technician License through West Virginia Board of Pharmacy 3. Nationally Certified Pharmacy Technician through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) or obtain within 15 months of hire.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Assigns, coordinates and monitors the workflow of Pharmacy Technicians to provide efficient drug distribution.
2. Routinely evaluates technician responsibilities and distributes in efficient and equitable manner.
3. Coordinates technician projects and assignments with pharmacy managers to achieve hospital and department goals.
4. Oversees the education and training of pharmacy technicians.
5. Conducts and documents technician departmental orientation and training. Coordinates technician orientation in all pharmacy service areas.
6. Coordinates continuing education programs for pharmacy technicians in the department.
7. Develops and maintains strong working relationships with external, accredited technician training programs.
8. Conducts technician performance reviews according to hospital format.
9. Completes or oversees department work schedule. Adjusts technician staffing as needed based on planned and unplanned employee absences.
10. Performs the essential duties and responsibilities of a pharmacy technician when scheduled to staff and/or when working an open shift.
11. Follows up to insure that requested projects are completed properly.
12. Interviews and hires applicants for technician positions in the department and coordinates peer-interview process.
13. Annually evaluates technician competency assessments and make improvements when necessary.
14. Ensures that all technicians maintain current state and national registration/certifications.
15. Completes personnel management duties for assigned staff.
16. Conducts routine technician meetings.
17. Participates in division meetings with manager.
18. Consistently ensures that technicians follow department and hospital policies and procedures.
19. Initiates corrective action, with Pharmacy Management guidance, in accordance with hospital policies and procedures.

PHYSICAL REQUIREMENTS:

1. While performing the duties of this position, the employee is required to walk and stand or sit for long periods of time.
2. Must be able to lift 30 pounds and must be able to push 50 pounds.
3. Dexterity required to finger, handle, and reach.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Must possess a high level of interpersonal skills and poise
2. Excellent verbal, written and decision making skills

Additional Job Description:

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, EXPEREINCE, AND/OR LICENSURE: 1. Associates degree AND Three year's pharmacy experience. Experience in training, leadership, or other related specialized experience required; OR High school diploma or equivalent AND Five year's pharmacy experience. Experience in training, leadership, or other related specialized experience required. 2. Must be nationally certified by the Pharmacy Technician Certification Board within 9 months of hire. 3. Must be registered with the WV Board of Pharmacy as a Pharmacy Technician trainee upon hire.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Assigns, coordinates and monitors the workflow of Pharmacy Technicians to provide efficient drug distribution.
2. Routinely evaluates technician responsibilities and distributes in efficient and equitable manner.
3. Coordinates technician projects and assignments with pharmacy managers to achieve hospital and department goals.
4. Oversees the education and training of pharmacy technicians.
5. Conducts and documents technician departmental orientation and training. Coordinates technician orientation in all pharmacy service areas.
6. Coordinates continuing education programs for pharmacy technicians in the department.
7. Develops and maintains strong working relationships with external, accredited technician training programs.
8. Conducts technician performance reviews according to hospital format.
9. Performs the essential duties and responsibilities of a pharmacy technician when scheduled to staff and/or when working an open shift.
10. Follows up to insure that requested projects are completed properly.
11. Interviews and hires applicants for technician positions in the department and coordinates peer-interview process.
12. Annually evaluates technician competency assessments and make improvements when necessary.
13. Ensures that all technicians maintain current state and national registration/certifications.
14. Completes personnel management duties for assigned staff.
15. Conducts routine technician meetings.
16. Participates in division meetings with manager.
17. Consistently ensures that technicians follow department and hospital policies and procedures.
18. Initiates corrective action, with Pharmacy Management guidance, in accordance with hospital policies and procedures
19. Independently prepares, processes and reprocesses patient prescriptions and billing.
20. Follows up with third parties on rejected paid claims prior authorizations.
21. Works and coordinates with care managers and patients on patient's financial challenges.
22. Ensures follow up with care management regarding patient access to lower cost drugs.
23. Leads and/or assists in the coordination of various clinical initiatives.
24. Assists in the trouble shooting and problem solving of pharmacy software.
25. Conjointly with Manager, establishes schedule for technical/clerical personnel to assure adequate staffing or Pharmacy.
26. Coordinates adjustments in staffing due to unexpected/unforeseen changes in staffing.
27. Monitors productivity and recommends changes to increase efficiency and effectiveness of drug distribution systems.

PHYSICAL REQUIREMENTS:

1. While performing the duties of this position, the employee is required to walk and stand or sit for long periods of time.
2. Must be able to lift 30 pounds and must be able to push 50 pounds.
3. Dexterity required to finger, handle, and reach.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Must possess a high level of interpersonal skills and poise
2. Excellent verbal, written and decision making skills
3. Knowledge of 340B drug discount program

Scheduled Weekly Hours: 40 Shift: Day (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 255 WVUH Home Infusion Address: 3040 University Ave Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. #J-18808-Ljbffr WVU Medicine