QA Specialist: Analyze, Coach, and Improve Processes
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance (QA) Specialist in Tallahassee, Florida. This role involves analyzing the efficiency and effectiveness of case analysts through reviewing their work, including cases and recorded interactions, while providing written analysis and coaching recommendations to improve overall program performance. The ideal candidate will have a bachelor's degree or equivalent experience and must be a U.S. citizen. Preferred qualifications include experience with CMS's 1095-A and advanced proficiency in Microsoft Office. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 5 days ago
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