AI-Driven CX Strategy Lead

Brex, based in New York, is looking for an experienced AI operator to lead the strategy and execution of AI-powered customer experience. This role will involve optimizing instruction sets, driving quality, and expanding AI across various channels. Collaborating with engineering, you'll build internal tools to enhance team productivity while ensuring customer satisfaction. The expected salary range is $141,928 - $177,410, and the position allows for hybrid work with flexible remote options. This role offers a unique opportunity to influence Brex’s CX landscape significantly. #J-18808-Ljbffr Brex