Lead Service Technician

Company Overview Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, comprising over 600 employees across 31 geographically dispersed locations. Pay Rate $31.00-39.00/hour* Benefits Sign‑On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short‑Term and Long‑Term Disability Insurance (company paid) Life Insurance (company paid) Enjoy the benefits of our Town Shares Program – share in our company’s success! Summary The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration, including grills, fryers, ovens, ice machines, reach‑in and walk‑in coolers, freezers, and other related equipment. Details Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment and refrigeration. Communicates status updates for part orders and repairs with branch support and customers. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms meet Whaley standards of safety. Meets on‑call requirements. Required Education and Experience Three years of experience in commercial kitchen repair and/or refrigeration. Must be 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid driver’s license and driving record that aligns with our safety standard. Skills and Abilities Ability to work independently. Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus. Journeyman License and/or CFESA certification not required but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record. Equal Opportunity Employment Statement Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For current opportunities, visit #J-18808-Ljbffr Comapp