Quality Supervisor (Hiring Immediately)

Under direction of the Q uality   A ssurance   Manager, the Q uality   A ssurance   Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve ,   and prevent issues affecting quality and food safety .   Responsible for   assisting   the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRC GS , EQMS ,   and regulatory compliance .   A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides   expertise   and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety,   quality,   and compliance culture.  

Hours: 8am – 5pm Monday - Friday; Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs

Competencies, Skills, and Knowledge  

• Must   possess   strong leadership skills, problem solving skills and decision-making skills  

• Strong Microsoft Office, word processing, data entry skills ,   and statistical analysis skills   required  

• Must be able to perform mathematical calculation and analysis  

• Ability to conduct and interpret lab analysis  

• Must be able to handle multiple assignment s  

• Must be precise,   accurate   and well organized  

• Must be able to perform in a demanding, fast-paced environment  

• Excellent communicator,   influencer,   and negotiator, to work cross-functionally with multiple departments and leadership levels  

• Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

Required Education and Experience:

• Bachelor’s Degree in Food Science ,   Microbiology   or other related fields .  

• Knowledge of regulatory requirements for dairy manufacturing is preferred .  

• Experience with GFSI audit schemes (BRC GS , SQF, FSSC 22000,   etc . ) is   required .  

• Experience in lab and quality program management   required .  

• PCQI and HACCP certifications strongly preferred  

Essential Functions  &  Responsibilities:

• Direct and coordinate the activities of the Quality Assurance Technicians   including timecard approval  

• Assure engagement and completion of all Vermont Creamery   proficiency   testing for microbiological and analytical testing  

• Assure laboratory safety and good laboratory practices  

• In conjunction with the Quality Assurance Manager, disposition non-conforming   product   and equipment   in a timely manner  

• With the   assistance   of   the Quality   Assurance Technicians, react and respond to quality and food safety issues in the production area .   Assist   with investigation and incident resolution  

• Coordinate, manage and   assist   in collection of environmental monitoring swabs  

• With the   assistance   of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria  

• Plan and   establish   work schedules and coverage   in the event of   planned and unplanned absences of QA Technicians  

• Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits .   Track, trend,   document,   and coordinate resolution of audit findings  

• Lead consumer complaint investigations .   Track and trend consumer complaints  

• Supports the compliance for BRC GS   while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility  

• Supports quality improvement initiatives ( e.g.   consumer complaints, product defect reduction) within the plant  

• Ensures compliance with all regulatory and Vermont Creamery guidelines   pertaining to   safety, health, and environmental  

• Ensures that a high quality of products, services, housekeeping, and hygiene standards are   maintained   and improved in designated areas  

• Implement,   maintain , and improve the Vermont Creamery CAPA prerequisite program  

• Investigates and analyzes incidents to   identify   trends in product quality and food safety information .   Initiates corrective actions and communicates findings as appropriate  

• Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues  

• Manage Kosher, non-GMO and GFCO certifications  

Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

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