Critical Incident & Escalation Operations Lead
Neura Market
Waymo is seeking a senior operations leader based in Phoenix, AZ, to serve as the primary escalation point for safety and high-priority issues affecting the Waymo Driver fleet. You will guide rapid, safety-driven decisions and collaborate with engineering, safety, and local leadership to sustain continuity. Responsibilities include directing escalation pathways, leading incident reviews, updating policies, and coordinating with vendor teams on change management. #J-18808-Ljbffr Neura Market
$159k - $196k
...5+ U.S. states. Waymo Operations exists to deliver the... ...the world's first and leading autonomous fleet and operations... ...will: Lead as the Incident Commander during cross... ...Manage and prioritize escalations - ensuring targeted... ...teams - providing critical support and guidance during...SuggestedFull timeRemote workShift work$160k - $190k
...Manager, Cybersecurity Operations in Tempe, AZ.Summary:A... ...Operations to lead its cybersecurity operations... ...including SOC leadership, incident response, threat... ...detection, incident response, escalation, and root cause... ...escalation point for critical security incidents and...SuggestedRemote work$150k - $160k
...a Manager of Cybersecurity Operations to lead and mature core security operations... ..., endpoint security, DLP, incident response, and security... ...improve alert handling and escalation processes, and build... ...alert quality, and ensure critical issues are escalated quickly...SuggestedWork at officeLocal areaRemote workMonday to FridayMonday to Thursday$74.2k - $129.8k
...lines. In this role, you will lead cross-collaborative... ...alignment between teams to advance operational efficiencies. You'll build comprehensive... ...Manager, you'll serve as a critical liaison between multiple... ...plans, and ensuring timely escalation of critical issues to appropriate...SuggestedFlexible hours$285k - $352k
...+ U.S. states. Waymo Operations exists to deliver the... ...the world's first and leading autonomous fleet and operations... ...network in the most critical moments. The role... ...across disciplined escalations and coordinated responses... ...control during incidents, disruptions, and safety...SuggestedFull timeLocal areaImmediate startRemote workShift work$190k - $234k
...U.S. states. Waymo Operations exists to deliver the... ...the world's first and leading autonomous fleet and operations... ...supporting the Escalation Manager Ops On-Call... ...real-time workflows for critical field events, integrate... ...emergency response, incident management, or physical...Full timeRemote work- ...growth. As a Community Impact Operations Leader (Vice President) in... ...into new markets. You will co‑lead execution of the Military Spouse... ...operating models. Document critical processes, controls, and... ...and issues through structured escalation, decisioning, and communication...Work at officeLocal areaRelocation
- Job DescriptionADP is hiring a Lead Project / Program Manager.Do you thrive in a results... ...will identify cross-functional resources critical to project objectives and build diverse... ...review. You will assess, manage, resolve, and escalate (if necessary) risks and issues.Create...Work experience placementWork at office
- ...Mission Critical Division Manager - Mesa, Arizona Dynalectric Arizona offers a comprehensive... ..., and grow customer base and overall operations of mission critical, and to grow the... .... Equal Opportunity Employer As a leading provider of mechanical and electrical construction...Contract workFor subcontractorMonday to FridayFlexible hours
- JPMorgan Chase in Tempe seeks a Small Business Insurance Operations Strategy Lead to define servicing readiness and operating models for a new... ..., roles and responsibilities, inquiry handling, and escalation paths while partnering with product, operations, and frontline...
- ...Drive daily operational excellence by ensuring smooth patient flow, optimized schedules, and high-performing site operations that deliver exceptional patient experiences. At SimonMed, the Operations Lead is a hands‑on leader responsible for the daily performance of an...
- ...United States (US).Summary:Lead work to lay out the detail supply... ...Development, Solution Operations and Business Sponsors. Acts... ...report outs, risk review and escalations, supplier review, etc). Manage... ...intervals for the risk, complexity, criticality of the project.Planningand...For contractors
- ...Description Unitek Learning is a leading healthcare education... ...careers while addressing critical workforce needs across the healthcare... ...The Senior Director, HR Operations, Shared Services & HR... ...Serve as a trusted advisor and escalation point for complex payroll, HR...Local area3 days per week
$100.6k - $132.04k
...'re Oscar. We're hiring a Program Manager, Vendor Management Operations to join our Workforce Management team.Oscar is the first health... ...in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones...Full timeWork at officeFlexible hours- ...Provide daily oversight and delegation of CSR critical tasks, including web-based work order... ...and workload. Act as a point of escalation for clients and internal partners. Ensure... .... Equal Opportunity Employer As a leading provider of mechanical and electrical construction...Flexible hoursShift workNight shift
- ...responsible for building and leading a team to deliver... ...head of data network operations is a senior technology... ...routing of incidents to reduce noise and accelerate... ...in place to identify, escalate and debate issues.People... ...management for mission critical environments.Expert-...Full timeWork at officeFlexible hoursNight shiftDay shift
- ...Administrative Office (CAO) Operations Excellence. The... ...In this role, you will:Lead or participate in product... ...ManagementCoordinate incident, problem, and service... ...SLA performance, and escalation processes.Lead root cause... ...insurance, critical illness insurance, and...Full timeWork experience placementWork at office
- Overview Join to apply for the Operations Supervisor (EMS) role at EMCOR Group, Inc... ...direct reports, handling work order escalations and time-critical repairs, and partnering with Account... ...Full-time About EMCOR and Notice As a leading provider of mechanical and...Full timeContract workFor subcontractorWork at office
$144k - $227.5k
...ll do The Senior Manager, IT Operations is responsible for ensuring the... ...and applications. This role leads the execution of day-to-day... ...predictable manner. Serving as a critical part of the operational... ...including monitoring, alerting, incident coordination, and problem...Work at office3 days per week$107k - $140k
Sr. Manager, Stop Loss Claims Operations - Healthcare TPA Because... ...mission to empower people to lead healthier lives. Ready to shape... ...the financial outcomes for a critical enterprise function? Why This... ...involvement in high-risk, complex, and escalated situations and carrier...Contract workWork at officeRemote work- ...scaling the world's first and leading autonomous fleet and operations platform. As we rapidly... ...every rider is mission-critical. The Opportunity As... ...governance. Crisis & Escalation Management Lead through... ...for high-profile rider incidents, safety-critical events,...Contract work
- Viasat is seeking an experienced manufacturing program manager to own the complete product lifecycle from development to mass production, coordinating engineering, manufacturing, quality, and supply chain functions. You will partner with engineering to influence design ...
- Newrez in Tempe, AZ is seeking a Supervisor Bankruptcy to lead a team of Bankruptcy Case Managers, ensuring adherence to processes, timelines and metrics while overseeing training and personnel management. You will oversee policy updates, identify improvement opportunities...
- DraftKings is hiring an Operations Supervisor to lead the fulfillment center team supporting the Jackpocket lottery courier service. The role focuses on achieving production targets, overseeing shifts, and resolving daily operational challenges in a fast-paced environment...Shift workNight shiftWeekend work
- SimonMed seeks an Operations Lead in Tempe, Arizona, responsible for ensuring efficient workflows and smooth patient flow at its imaging center. This hands-on role involves leading a team, resolving real-time issues, and optimizing operations. The ideal candidate will have...
- Legends Hospitality, LLC is seeking a Concessions Supervisor responsible for supporting all concessions and in-seat service operations. You will manage staff during events, maintain inventory, and ensure compliance with service standards. The ideal candidate will be highly...Night shift
- Edward Jones in Tempe, Arizona is seeking a Department Generalist to support the External Transfers & Insights team within the Operations division. You will partner with leaders, associates, and branches to implement changes, monitor performance, and drive continuous improvement...
- A leading financial institution in Tempe is seeking a Banking Operations Manager to oversee complex regulatory and tax obligations across Banking Operations. The ideal candidate should have a Bachelor’s degree in Accounting or Finance and over 7 years of experience in...Work at officeRemote work
$111.3k - $215.1k
...contract terms with business objectives. Triage legal versus operational needs, appropriately escalate complex or high-risk items, and ensure all contracts... ..., and proceduresMay oversee work product(s) and lead entire small projects, managing deadlines and supervising...Contract workWork at officeLocal areaVisa sponsorshipWork visa- Waymo in Tempe, Arizona, is seeking a senior operations leader for a hybrid role reporting to the Senior Director, Global Operations Center. The role emphasizes real-time decision authority, incident triage, and cross-functional coordination to ensure service stability...
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