Import Coordinator

Ultimate Staffing is partnering with a leading international freight forwarder to hire an experienced Import Operations Coordinator. If you have a strong background in import logistics and want to manage shipments from arrival to delivery, this is a great opportunity to grow your career in a high-impact, global environment.

Why You'll Love This Role

• $50K-$60K salary + stability of a direct hire position
• Hybrid schedule (3 days onsite / 2 remote)
• 35-hour work week for better work-life balance
• Work with a global network of carriers, brokers, and partners
• Opportunity to own import files end-to-end and build customer relationships

What You'll Do

You'll play a key role in managing international imports and ensuring smooth delivery for customers:

• Manage import shipments from arrival to final delivery (A-Z)
• Coordinate with customs brokers, steamship lines, airlines, and trucking companies
• Prepare and review import documentation (B/Ls, customs paperwork, delivery orders)
• Track shipments, perform traces, and proactively resolve delays or issues
• Generate delivery orders and ensure timely freight movement
• Handle billing, invoicing, and collections for import files
• Communicate professionally with customers, carriers, and internal teams
• Ensure compliance with customs regulations and company SOPs

What You Bring

• 4+ years of freight forwarding experience with a focus on imports
• Strong understanding of import processes, customs clearance, and documentation
• Experience working with international carriers and routing
• Ability to manage multiple shipments in a fast-paced, deadline-driven environment
• Excellent customer service and communication skills

Tools & Skills

• Cargowise (required) or similar TMS experience
• Proficiency in Excel, Outlook, and Word
• Highly organized, detail-oriented, and proactive problem solver

What Makes You a Great Fit

• You take pride in owning import files end-to-end
• You understand how to navigate global logistics challenges and delays
• You're driven to deliver accurate, timely, and compliant shipments
• You enjoy building strong relationships with clients and global partners

Additional Requirements

• Ability to pass background screening (C-TPAT, TSA)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.