RN Triage

Facility:
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:
1734 Contact Services

Scheduled Weekly Hours:
40

Hours:
8:30-5

Work Shift:
Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:
The RN Triage position is responsible for assessing patient health problems and needs via telephone contact with patient/parent/guardian. The goal of the RN Triage position is to support clinic practices by using established protocols for communication with the patient/ parents/guardian in a way that supports patient-centered care. Proper triage and escalation of cases to the clinic providers is a key function of the position. Education:
• Required: Graduate of Accredited School of Nursing
Experience:
• Required: None
• Preferred: Previous nursing experience, especially in outpatient or ambulatory clinic setting
Skills:
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Exhibits ability to manage time and prioritize work.
• Possess excellent time management skills
• Refer and coordinate services in an effort to deliver integrated health services
• Proficient using computers, including all Microsoft programs
• Promote the mission and values of CoxHealth
Licensure/Certification/Registration
• Required: Current Registered Nurse License active in the state of Missouri