Cyber Defense Incident Responder - Associate Director

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Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems.

The opportunity
The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response to cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must have a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast-paced world of cybersecurity incident management. Advanced skills in cybersecurity incident response, incident management, chain-of-custody, forensics, cybersecurity event analysis, and hands-on cybersecurity/digital-forensics skills are required.

Your key responsibilities

Independently coordinate complex response efforts to global cybersecurity incidents caused by external threats that may involve nontraditional working hours

Serve as a liaison and relationship manager to different businesses and interface with fellow team members and colleagues on other Information Security teams, as well as manage relationships with business partners, management, vendors, and external parties

Establish, foster, and maintain relationships with General Counsel, Data Privacy/Protection, and Risk Management key contacts

Drive and manage integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT

Oversee critical Cyber & Investigative Services projects as directed by leadership

Serve as a counselor and manager for junior members of the Cyber Incident Response team

Lead process and documentation development and improvements by the Cyber & Investigative Services team

Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the firm's global cybersecurity incident response plan

Independently, as well as upon request, develop and deliver metrics to leadership relevent to the operational improvement of the cybersecurity incident response process

Responsible for reporting upon team's performance and deficiencies in order to identify areas for improvement, as well as institute programs for correction or enhancement

Draft communications and ensure timely reports/updates to leadership for their own cases and the cases of those reporting to them during and after an event/incident

Own and/or oversee process and corresponding documenation

Must be willing to be on-call off hours in rotation with other team members (Required)

Skills and attributes for success

An exceptional comprehension of the incident response lifecycle in theory and practice

The ability to coordinate high-profile, complex, and global cybersecurity incidents from the point of incident declaration through resolution

Drive cybersecurity incident gap identification and post incident lesson's learned efforts to resolution

Have comprehensive knowledge in all domains of Information Security and associated technologies in the support of collaboration with partnering teams, eradication, and remediation efforts in support of cybersecurity incidents, and appropriate identification and assignment of gaps identified during response efforts

Comfortable managing through ambiguity, making thoughtful and sound judgments during stressful environments

Analyze findings in investigative matters, and develop fact-based reports

Ability to identify and articulate opportunities for improvement while driving lessons learned activities

Demonstrated integrity and judgment within a professional environment

Inquisitive approach to analysis and peer review

Application of emotional intelligence and calm under pressure

Ability to appropriately balance work/personal priorities

Talent management of direct reports with empathy and patience, while developing them professionally

Exemplary presentation and communication skills across differing mediums, including written and verbal communication

To qualify for the role, you must have

Education:

Bachelor's or Master's Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience

Experience:

10+ years' collective experience between the following roles:

Information Security Professional

Information System Administration/Engineering

5+ years' collective experience between the following roles:

Security Operations Center (SOC) Analyst/Manager

Cybersecurity Threat Intelligence

Cybersecurity Detection Engineering

Other relevant Cyber Defense functions

Attack & Penetration Testing (Active Defense)

eDiscovery or related role performing forensic functions

3+ years' collective experience between the following roles:

Cybersecurity Digital Forensics Incident Response (DFIR) Analyst/Manager

Cybersecurity Incident Coordinator

Intricate understanding of security threats, vulnerabilities, and incident response

Mastery of electronic investigation, forensic tools, and methodologies, including: log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative processes, malware identification and analysis

Familiarity, understanding, and comfort navigating legalities surrounding electronic-discovery/collection and analysis of digital evidence

Understanding of network topography and protocols

Understanding-of and adaptability-to regulatory stipulations regarding security incidents on a global scale

Experience in operationalizing automation to support process efficiency

Experience with SIEM technologies (i.e. Sentinel), cloud-based management and investigation consoles (i.e. Azure), and other Digital Forensics analysis tools

Deep understanding of both Windows and Unix/Linux based operating systems, and adaptability to easily and quickly respond to previously unknown interfaces/operating systems/consoles, as well as non-standard devices (i.e. kiosks, IoT devices, mobile phones, etc.)

Ideally, you'll also

Candidates must hold or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM

What we look for

Demonstrated the highest level of integrity in a professional environment

Ability and experienced in working independently

Have a global mind-set for working with different cultures and backgrounds, while fostering and building lasting relationships

Extremely knowledgeable in business industry standard security incident response process, procedures, and life-cycle

Excellent organizational skills and strong attention to detail

Excellent teaming and management skills

Excellent social, communication, and writing skills

Excellent customer service skills required

What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $150,000 to $297,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $180,000 to $337,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY accepts applications for this position on an on-going basis.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at View email address on austinjobsite.com.

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