Manager, Employee Health Services

Employee Health Manager

At NorthBay Health, the Employee Health Manager has responsibility for operational leadership of Employee Health services. This role oversees the care and management of the employee's health related to: new hire clearances, work injuries, exposures, return-to-work, fitness for duty, organizational requirements and wellness initiatives to support a healthy workforce. In addition, manages all aspects of the workers' compensation process and experience as it relates to NorthBay Health and promotion of prevention of injuries. This role will collaborate with others in supporting the department policies and procedures as it relates to modified duty, light duty, new hire and return-to-work and workers' compensation. Responsible for annual COE health requirements and annual clinics. This leader will support operations in activities that are consistent with the system mission and values and in compliance with workers' compensation, OSHA regulations, JC and other system and department policies and procedures.

Primary Job Duties

1. Oversees the function for coordination of the new hire medical clearance process. Works closely with Occupational Health who provides contracted medical services to include verification of completion of physical, audio and spirometry testing, respirator fit testing, immunizations, drug screening, pre-hire testing.
2. Leads team in support of Employee Health software to support team and functions of the department.
3. Oversees processes for medical clearance and/or return to work for workers.
4. Oversees the team for case management of employees, to include job task analysis review, ergo evaluations, modified work, return to work and accommodation process for modified duty.
5. Proactively works with the leadership team to identify department specific opportunities when dealing with exposures, injuries, return to work, etc. Coordinates appropriate follow up, as needed.
6. Coordinates mandatory compliance (COE) testing to include: date and location coordination, calendar, clinic staffing, scheduling, supply ordering, forms and communications (i.e. influenza vaccination, respirator fit testing and others).
7. Responsible for the Worker's Compensation process for NorthBay Health. Works with team to minimize cost to the organization and overseeing case management of all cases including partnering with the employee, Occupational Health provider, involved specialists and Workers' Compensation (WC) carrier to facilitate and ensure a coordinated approach to managing impacted employee with the objective of obtaining an early return to work.
8. Develops and maintains effective relationships with NorthBay's Worker's Compensation carrier and service providers to optimize Worker's Compensation benefits.
9. Assists in promoting health services to employees that meet established medical standards, OSHA Regulations and organizational policies.
10. Supports conducting an accident/injury investigation as needed. This includes appropriate documentation and follow-up with department leader as required.
11. Ensures health services are provided to employees that meet established medical standards, OSHA regulations and company policies.
12. Monitors employee compliance within designated time frame for corporate mandated requirements and notifies management team and HR teams in a timely manner regarding employee compliance status related to all COEs and mandatory requirements.
13. Supports the organization and leads all Employee Health initiatives.
14. Initiates and oversees performance improvement activities.
15. Manages special projects and interdisciplinary committees as assigned.
16. Participates or assigns team members to actively on assigned organizational committees, representing Employee Health, wellness and worker's compensation related interests: Safety, Infection Control, Employee Health/Human Resources, Wellness, Influenza Task Force, Safe Patient Handling, etc.
17. Performs audits to ensure adherence to regulatory and professional standards.
18. Ensures a positive employee experience as evidenced by shared services surveys.
19. Makes sure CAL OSHA reporting for organization is completed annually.
20. Participates or assigns coverage for regulatory audits by The Joint Commission (TJC), California Department of Public Health (CDPH) of Employee Health records.
21. Performs other duties as assigned.

Human Resources

1. Demonstrates effective interpersonal skills by communicating, cooperating, coaching, counseling and mentoring.
2. Maintains fully staffed team and ensures an effective orientation process for all new employees to the team.
3. Evaluates and documents staff through the performance appraisal process.
4. Coaches and counsels team members, as necessary, managing performance as necessary.
5. Facilitates professional growth and development of staff through areas of interest of staff, identification of needs, provision of educational programs, and evaluation of performance from educational opportunities.
6. Assures staff will achieve and maintain identified competencies related to their practice through such activities as orientation programs, evaluation process, certification programs, in-services, training, skills fairs, etc.

Qualifications

1. Education: Bachelor's degree in Nursing required.
2. Licensure/Certification: RN licensure required.
3. Experience: Five years of progressive leadership experience. Three years of Employee or Occupational Health experience. Knowledge of Worker's Compensation regulations and claims experience. Strong knowledge of regulatory and compliances processes required (OSHA).
4. Skills: Strong client advocacy and negotiation skills. Strong organizational skills with attention to detail required. Intermediate proficiency with word processing required. Must be capable of sound and independent judgment and decision-making. Must have strong written and oral communication skills. Ability to organize and implement wellness clinics (respirator fit testing, flu vaccine, TB screening) and other organizational initiatives preferred. Additional skills: computer use, knowledge of computer software applications MS Word, MS Excel, PowerPoint. Employee Health software experience desirable.
5. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Effective care-giving and advocacy skills for diverse clients – young adult through geriatric – essential. Ability to build and maintain constructive relationships with carriers, service providers, system leadership, and department staff – often within the context of competing interests – essential.
6. Hours of Work: Management exempt. Variable according to business needs, primarily Monday through Friday between the hours of 8:00am – 5:00pm.
7. Compensation: $195k to $205k annually based on years of experience doing the duties of the role. Bonus Eligible.