Server (Zinnia Cafe)

Server (Zinnia Cafe)

Chrysler Museum of Art, 1 Memorial Pl, Norfolk, VA 23510, USA

12-18 per hour 12/hr (plus tips)

Base + Tips

Part Time

***Flexible schedule between 9-6Pm, Mondays off, weekends required***

Trolley Eats is the corporate dining division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first-be the solution
• Transparency and honesty-no BS

A Server at Zinnia delivers exceptional guest experiences by providing attentive, efficient service, guiding guests through the menu, and ensuring accurate order execution and payment processing.

How You Will Make an Impact:

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make food and beverage recommendations.
• Take and enter accurate orders into the POS system.
• Deliver food and beverages in a timely manner; check back to ensure satisfaction.
• Monitor tables and anticipate guest needs throughout service.
• Process payments accurately.
• Maintain clean, organized tables and service areas.
• Complete opening, running, and closing side work.
• Follow all food safety, sanitation, and alcohol service standards.
• Address guest concerns professionally and escalate as needed.
• Support team members to ensure smooth service flow.

What You Bring to the Table:

• 2+ years of restaurant server experience preferred
• Strong customer service skills and comfort managing multiple tables
• Able to follow directions and work independently
• Effective verbal communication skills

The Good Stuff!

• $12/hr (plus tips)
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• Crunch Gym Membership Discount
• Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year