Financial Aid Tech II

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Portland Community College is looking for a Financial Aid Technician who under the direction of Financial Aid management, guides and advises students, prospective students and parents concerning financial aid programs, forms and regulations. The Financial Aid Technician II: Performs revisions to student financial aid awards due to changes in enrollment status, requests for changes in award, and other special revision projects. Reviews and analyzes loan, work-study, or grant reports in order to determine type and level of action needed to resolve data discrepancies or other problems. Conducts individual and group loan debt counseling sessions, work study orientations, and general financial aid workshops for students. May assist with data transmission for program areas such as loans, work-study, and grants. Interpersonal contacts include students, staff, faculty, public, other colleges, federal and state agencies and/or lenders. Incumbent performs technical financial aid processes on an independent basis subject to supervisory direction and review. If this sounds like the job for you, apply now!

Candidate Profile

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Demonstrated commitment to providing equitable and inclusive services to a diverse student population.

Skill in researching and resolving financial aid questions and cases. Strong attention to detail. Able to handle a significant work load with guiding and training other office staff as needed. Demonstrated ability to develop and maintain positive working relationships between FA and other campus offices and constituents
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Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent

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Two years of college level course work in business, social science or related area. Experience performing the duties described above may substitute for the college level course work on a year-for-year basis
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Two years of experience working in an environment which involves providing technical assistance and guidance to others and working with complex procedures and regulations; one year must have been in an academic financial aid office
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Good verbal, human relations and presentation skills required
• . Must be detail oriented.
Must have the ability to maintain accurate records and convey complex technical information to students, staff and the public
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Requires keyboarding, filing, math and good problem solving skills
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Computer skills (data entry, document imaging and word processing) required
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Preferred Qualifications

Experience working directly with students. Knowledge of conflict management principles and strategies to de-escalate difficult conversations. Demonstrated knowledge of state and federal regulations regarding the administration of financial aid. Familiarity with standard office software, imaging software, and student information systems such as Banner, Colleague, PowerFAIDS, etc. Position Grade 17 Starting Salary Expectations

The first two steps of the range are: $43,310 and $44,610 per year. Higher salary placement may be available based on qualifications, experience and internal equity.

Position Grade Salary Range $43310 to $69503 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement. Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees) Starts at 8 hours of vacation leave per month (additional vacation hours with years of service) 8 hours of sick leave per month 24 hours of additional personal leave days per year 11 Paid holidays

View a complete list of PCC benefits.

Working Conditions and Physical Requirements Work is performed in a normal office environment. Incumbent may be required to work extended hours on an intermittent basis. Some evening and Saturday work is necessary on a rotational basis. Job demands can be difficult due to heavy work flow, deadlines, continual interruptions, changing regulations and competing priorities. Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Notice of the Availability of the Annual Security Report: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.