Corporate Product Trainer

Company Description

Founded in 1902, we are a Spiceland, Indiana based manufacturer of Audiovisual Equipment, Gymnasium Equipment, and Solar Control Shading Systems. We have in house design, engineering, and vertical manufacturing. Draper is a family-owned company and employs over 700 people.

Job Description

This position will have a work schedule of 8 a.m. to 5 p.m. Monday through Friday. The primary responsibilities will include:

• Serve as the point of contact for the Draper training facility.
• Manage the training facility's marketing aesthetics and functional training purposes.
• Develop training strategies and training/sampling tools with market directors, the director of marketing, and support from product managers.
• Work with product managers and market directors on trainings to be held at the facilities, including organizing product, layouts, presentations, and general event logistics such as lodging and food.
• Oversee development of digital learning efforts.
• Conduct in-field training on specific targets-customer or topic-
• Perform hands-on product work for setup and teardown.
• Oversee development of outward-facing PowerPoints, with support from marketing resources, for use by sales in the field with dealers, designers, and architects.
• Oversee Draper AIA and other accredited continuing education courses.
• Support Draper Voice of the Customer efforts.
• Engage product managers (production support), engineering, and internal technical support to address customer feedback.
• Design, develop, and deliver engaging training programs (in-person and virtual) for dealers and employees.
• Conduct needs assessments to identify gaps and training requirements.
• Facilitate and develop new dealer and new employee onboarding as it relates to sales, marketing, and product training.
• Maintain and update training content to reflect product specifications, environmental product requirements (HPDs, Red Lists, EPDs, LEED, etc.), internal processes, policies, and system changes.

Minimum Qualifications

• Work well in a team environment.
• Able to communicate effectively through written communication and comfortable presenting to small and large groups for educational purposes. Hands-on and PowerPoint skills required.
• Proficient in Microsoft Office products. Hands-on PowerPoint skills required.
• Available to travel as needed for dealer training events, tradeshows, etc.

Draper is an equal opportunity employer.