Pharmacy Manager

Pharmacy TechnicianWe are seeking a dedicated Pharmacy Technician to join our team. In this role, you will be responsible for managing pharmacy operations and ensuring the effective processing of insurance claims. Your role will involve direct communication with patients, insurance providers, and healthcare professionals to facilitate seamless service delivery.ResponsibilitiesRecognize and effectively communicate about different insurance types and determine their appropriate use.Enter all communication and documentation into the Biologics MIS system.Assist with projects, such as the yearly reverification process.Communicate with patients to collect necessary insurance information.Triage prescriptions to preferred pharmacies or HUB providers when Biologics cannot serve the patient.Process pharmacy claims accurately in the Biologics MIS system.Interpret and understand pharmacy claim responses.Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services.Identify and report adverse events and product complaints to clinicians.Handle internal written communications and requests received via chat or email.Perform other related duties as assigned.Essential SkillsPharmacy Technician Certification (CPhT is a plus).1+ years of related experience.Customer service skills.Experience with prior authorizations.Data entry proficiency.Ability to recognize and communicate insurance types effectively.Additional Skills & QualificationsMinimum of an associate degree or equivalent experience with 3+ years of related experience.Experience in a retail pharmacy or call center environment.Work EnvironmentThis is an onsite position located in Cary, NC. You will work in an office environment with no direct patient contact. The work schedule is Monday to Friday with shifts ranging from 9am-6pm, 10am-7pm, to 11am-8pm EST. The workplace is closed on major holidays and weekends, providing a balanced work-life experience. The company culture promotes employee engagement and offers the potential for permanent employment.Job Type & LocationThis is a Contract to Hire position based out of Durham, NC.Pay and BenefitsThe pay range for this position is $22.50 - $22.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.