Field Service Representative II, Shrewsbury, MA

Field Service Representative II As a Field Service Representative II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Responsibilities Training customers on Solventum products and processes through basic troubleshooting protocols Ensuring adherence of operational compliance of self to company and departmental policies and procedures to maintain a safe work environment Providing input and oversight of the facility to include administrative duties to operational requirements compliance Overseeing local business operations, including metrics and required use of couriers Preparing medical equipment, disposables, and documentation for use and return, and executing research for missing & misplaced equipment Prioritizing equipment needs to execute daily customer support needs, including quantity, timeframe, and resource allocation Processing documentation for delivery and retrieval of products and loading & unloading medical devices and supplies Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure Serving as the service center designee, and assuming responsibilities of the person in charge of the location in the absence of service center management Operating a company vehicle; requires pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired Qualifications High School Diploma/GED or higher Three (3) years' experience in a customer-facing position in a private, public, government, or military environment Current, valid driver’s license Ability to work a non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) 1-2 years' experience in training and scheduling & assigning daily work activities in a single location Experience with Microsoft Office applications Additional Requirements May be required to enter healthcare or other third-party facilities Facilities may require licenses, vaccinations, and/or other credentials or qualifications (prerequisites to entry) Your information will be kept in accordance with applicable law and Solventum policies; may be shared with medical screening providers or healthcare facilities as required Work Location & Travel Work location: Onsite, Shrewsbury, MA. Travel up to 20% domestic. No relocation assistance. Compensation The expected compensation range is $51,120 - $70,290, which includes base pay plus variable incentive pay if eligible. Benefits Eligible for a range of benefits including Medical, Dental & Vision, Health Savings Account, Dependent Care Flexible Spending Account, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits. Equal Opportunity Employer Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. #J-18808-Ljbffr USA SOLVENTUM US LLC