Estate technician - Florida

Estate Technician - Palm Beach/martin counties Essential Duties & Responsibilities: Tongue & Groove is dedicated to providing exceptional, luxury-level service to homeowners. As an estate technician, you’ll play a pivotal role in ensuring that every property reflects our high standards and brand promise as well as fulfilling the goals & aspirations of the homeowner. Working collaboratively with homeowners, Tongue & Groove Estate Executives, and other Tongue & Groove teams, you’ll contribute to the continued success and growth of the division. Key Responsibilities: Service Promotion & Growth: Collaborate across construction and realty divisions to generate new service opportunities and expand the client base. Punch List & Warranty Support: Assist Estate Executives with punch list items and warranty claims for homes completed under our construction services, ensuring that all concerns are addressed promptly and to the highest standard. Home Inspection Support: Partner with Estate Executives and realtors to resolve punch list items identified during home inspections, ensuring homes are move-in ready and up to expectations. Maintenance & Repairs: Support the team in performing general home maintenance, repairs, and renovations, while overseeing subcontractors and performing self-performed tasks. Manage the securement of homes and assist with on-site tasks, ensuring every project is executed with precision. Self-Performed Work: Troubleshoot and address issues across various systems (carpentry, plumbing, electrical, etc.). Assist with site clean-up, home staging for client arrivals and departures, and various other hands‑on tasks ensuring that the work is completed to the highest level of quality. Schedule Adherence & Quality Control: Maintain adherence to established schedules, ensuring timely and accurate completion of all service tasks while upholding stringent quality control standards. Conduct inspections of work performed to ensure that all aspects of the service meet or exceed Tongue & Groove’s reputation for excellence. Homeowner Satisfaction: Provide exceptional customer service during all maintenance and repair services, ensuring homeowners’ expectations are met or exceeded and fostering positive client relationships. Work closely with homeowners to communicate progress and address any concerns, ensuring an outstanding service experience from start to finish. Safety Compliance & Site Management: Enforce Tongue & Groove’s safety policies and ensure compliance with OSHA regulations. Promote safe work habits and ensure all work environments meet safety standards. Subcontractor Oversight: Manage subcontractor performance, ensuring they meet Tongue & Groove’s cleanliness and quality standards and are held accountable for proper site maintenance and final clean‑up. Client Relationship Building: Develop and maintain strong, long‑term relationships with homeowners and clients, delivering unparalleled service and communication that solidifies loyalty and repeat business. Efficient Communication & Documentation: Utilize company software systems to track tasks, maintain accurate schedules, and document service delivery, ensuring smooth communication within the team and with clients. Key Attributes for Success: High Levels of Integrity & Emotional Intelligence Strong communication skills “Can Do” Attitude, turning negatives into positives Commitment to quality and customer satisfaction Self‑motivated with a passion for problem‑solving Ability to work collaboratively in a fast‑paced environment Strong organizational and time‑management skills Challenges what is possible & delivering results above & beyond expectations Our Culture At Tongue & Groove, we believe in hard work, humble leadership, and building a culture where people thrive. We are relentlessly committed to quality, creativity, and celebrating our wins—big and small. Our Company Beliefs Warrior’s Spirit Work hard with urgency. Desire to be the best. Make the numbers. Servant’s Heart Have a humble heart. Follow the golden rule. Serve the client. Fun‑Loving Attitude Celebrate success. Enjoy your work and your teammates. Don’t take yourself too seriously. Exceptional Communication Know what to say and what not to say. Give and receive feedback freely. Respond with calm, care, and creativity. Our Brand Promise: Never compromise quality or coolness. Our Mission: Imagine + Build + Live We imagine with our clients. We build for our clients. Our clients live life without regrets. Company Benefits: At Tongue & Groove, we value our team members and offer a comprehensive benefits package, including: 401(k) with matching contributions Dental insurance Health insurance coverage Vision insurance Paid time off for vacation and personal days We don’t just provide services; we create experiences that reflect luxury, quality, and care. You’ll have the opportunity to work with a talented, dynamic team in a company that’s known for excellence. If you take pride in your work, thrive in a fast‑paced environment, and are passionate about delivering top‑tier service, we want to hear from you!

WORKING HOURS:

Monday through Friday, 8am to 5pm. Occasional weekend work for client emergencies and designated on‑call weekend. We offer competitive compensation based on experience. If you are a dedicated professional looking for an opportunity to contribute to a dynamic organization, please submit your resume for consideration. We look forward to reviewing your application. Application Process: All Applicants must take the Predictive Index Behavioral Assessment and the Cognitive Assessment. Both assessments must be completed to be considered for employment. Thank you. #J-18808-Ljbffr Tongue & Groove