Maintenance Technician

Job Description

Job Description

Maintenance Technician – The Liliana in Pooler, GA                       

As a Maintenance Technician, you'll play a hands-on role in preparing a new property for its first residents and keeping apartment homes, amenities, and community spaces operating at their best as occupancy grows.             

This is an opportunity for a skilled apartment maintenance professional who enjoys troubleshooting, takes pride in quality work, and thrives in the fast-paced environment of a new multifamily community.                                              

At Thompson Thrift, you'll find:                               

• Values-Driven Culture — Excellence, Service, and Leadership guide everything we do
• Career Growth — Training, mentorship, and long-term development opportunities
• Work-Life Support — Competitive benefits, flexibility, and wellness programs            
• Real Impact — Hands-on involvement in industry-leading multifamily projects

Your Role as a Maintenance Technician                  

As a Maintenance Technician, you'll support the lease-up of a new Class A multifamily community by preparing apartment homes for move-ins, completing resident service requests, and performing preventative maintenance and repairs across HVAC, plumbing, electrical, appliances, and other property systems.

Working alongside the Maintenance Manager and on-site team, you'll help maintain property quality, deliver exceptional resident service, and create a positive experience for residents from day one.

Key Responsibilities  

• Prepare new apartment homes for first move-ins, ensuring units meet Thompson Thrift's quality and presentation standards
• Complete resident service requests in a timely manner, prioritizing urgent issues and delivering high-quality repairs
• Diagnose and repair maintenance issues involving HVAC, plumbing, electrical, appliances, carpentry, and general apartment maintenance            
• Identify and communicate new-property maintenance or quality issues to the Maintenance Manager for timely resolution
• Perform preventative maintenance and support scheduled inspections of building systems, equipment, amenities, and common areas
• Support apartment readiness as new units become available and occupancy grows throughout lease-up
• Maintain the appearance, functionality, and quality of apartment homes, amenities, grounds, and resident-facing areas            
• Maintain accurate documentation of completed work and communicate service updates to maintenance leadership            
• Monitor tools, equipment, parts, and supplies and communicate inventory needs
• Maintain clean, organized, and safe work areas in accordance with company standards
• Follow OSHA requirements, company safety policies, and established maintenance procedures
• Assist with vendor coordination and notify leadership when specialized or additional support is needed            
• Communicate professionally with residents, vendors, and team members to provide a positive service experience            

Our Ideal Candidate for this Role                 

Education                   

• High school diploma, GED, or an equivalent level of education and experience            

Experience & Requirements               

• Minimum of 1 year of experience in apartment, multifamily, residential property, or related maintenance            
• Experience with Class A apartments, luxury multifamily properties, new construction, new developments, or lease-up communities is a plus
• Experience troubleshooting and completing general apartment repairs and maintenance
• Ability to prioritize maintenance needs and adapt as resident and service volume grows

Skills & Attributes

• Strong mechanical aptitude with hands-on experience in HVAC, plumbing, electrical, appliances, and general repairs
• Strong troubleshooting and problem-solving skills with a proactive approach to identifying maintenance needs            
• Ability to deliver quality work efficiently while maintaining attention to detail
• Comfortable working in a fast-paced multifamily lease-up environment where priorities can change quickly
• Ability to work independently while collaborating effectively with maintenance and property management teams            
• Strong communication and resident customer service skills            
• Detail-oriented with a commitment to property quality, cleanliness, and safety
• Dependable, responsive, and committed to following through on assigned work

Preferred Certifications                                 

• EPA certification preferred            
• HVAC certification preferred
• Certified Pool Operator (CPO) certification a plus

Use of AI in Hiring

Thompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at  View email address on ziprecruiter.com.

By submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.