Pod Care Coordinator Boston

Primary Care Coordinator As a physician‑founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solve healthcare challenges, and make a positive impact every day. Join us and help change the future of healthcare for the better.

WHAT IS CARBON ALL ABOUT?

120+ locations and growing, with vast virtual coverage. 1 million+ patients to date. 2,000+ caring clinicians and support staff serving their communities. Backed by investors such as CVS Health Ventures and Blackstone Horizon.

THE JOB AT A GLANCE

This position will report to the Area Manager and will be primarily clinic‑based. Candidates should reside in one of the following areas: San Francisco: Civic Center, Irving Street East Bay: Alameda, Albany, Berkeley South Bay: Santa Clara, Campbell, San Mateo Boston (optional): Downtown Boston, Framingham, Fenway The Care Coordinator is responsible for managing and coordinating patient care across primary care and research studies to ensure optimal patient outcomes. The role involves working closely with patients, healthcare providers, and external payer stakeholders to facilitate access to necessary services and provide continuous support throughout the healthcare journey.

WHAT YOU’LL DO

Referrals and Authorizations Coordination Assist in coordinating referrals and authorizations for specialist care, diagnostics, imaging, etc., ensuring coverage and a seamless care continuum. Care Coordination Engage with IPA or HMO payers, members, and patients to schedule appointments for patients due for critical preventative care and facilitate access to necessary services. Assist IPA patients utilizing the UC service by coordinating care for establishing primary care. Patient Outreach and Scheduling Responsible for clinical research duties and tasks, engaging patients to ensure they are scheduled for research studies. Provider Coordination and Patient Engagement Manage provider task messages or boxes, ensuring timely responses, appropriate delegation, and accurate documentation.

ABOUT YOU

Strong organizational and time‑management skills. Excellent written and verbal communication skills. Proficiency in Google Sheets and Google Docs. Strong problem‑solving abilities and attention to detail. Compassionate and patient‑centered approach to care. 1+ year of experience working with HMO or IPA payers or responsible for care coordination functions.

PERKS

(Built into lever; dependent on role/entity)

A BRIEF HISTORY

Carbon Health is a leading national healthcare provider with a mission to make high‑quality healthcare accessible to everyone. We offer primary and urgent care to nearly two‑thirds of the U.S., delivering care across in‑person clinics and virtual platforms, and focusing on value‑based care and other services for employers, health plans, and partners.

BENEFITS

Medical, dental, and vision coverage, effective the first day of employment. Health Savings Account and Flexible Spending Account options for health care and dependent care. Paid time off and paid sick leave. 401(k) retirement savings plans with employer match. Life and disability insurance. DOT certification reimbursement where required for practice. We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. Carbon Health is proud to be an equal‑opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider qualified applicants with arrest and conviction records. Carbon Health is an E‑Verify employer. #J-18808-Ljbffr Israelvcforum