Equipment Mechanic Field Service Technician

Job Description

The Equipment Mechanic Field Service Technician (Connected Fleet) is a dedicated project-based role and supports the project's machine control and telematics operations, training activities, equipment readiness, and technology implementation efforts.

Key Responsibilities

• Provide direct project support for in-field troubleshooting of 2D & 3D GNSS & UTS Machine Control and telematics equipment.

• Support installation, configuration, and maintenance activities for machine control and telematics systems.

• Maintain the currency of firmware, software, and system configurations across all supported equipment.

• Assist in preparing training materials and logistics for on-site and remote training sessions.

• Contribute to global training program development through documentation, e-learning content preparation, and resource organization.

• Help collect and review operational data for reporting, schedule tracking, and system performance evaluation.

• Participate in research activities to identify and test emerging technologies and industry best practices.

• Works with the Connected Fleet Technician on complex troubleshooting situations and repairs.

• Collaborate with project and Connected Fleet Technician on best practices for installation, maintenance and troubleshooting of telematics and machine control systems.


• Responsible for the activation and verification of telematics data flow from equipment to platform. (PEM's, Trackunit, Smart Fill, etc.

Qualifications & Skills

• Technical aptitude in electronics, wiring, and mechanical systems.

• Basic understanding of GNSS, telematics, or machine control technologies.

• Ability to work in a team-based environment and interact with construction team members, supervisors, and SMEs.

• Strong communication skills for coordinating tasks and supporting training activities.

• Familiarity with heavy equipment operation is a plus.

• Proficiency with basic computer applications including word processing, spreadsheets, and data entry.

• Willingness to learn and grow within a global multi-tier training and support structure.

• Proficient in word processing, spreadsheet, and database applications.

Typically requires 48 months related work experience.

Work Location:
• Project Based, travel to projects as needed.

Required Skills

• Technical aptitude in machinery electronics, wiring, and mechanical systems.
• Basic understanding of GNSS, telematics, or machine control technologies.
• Ability to troubleshoot and diagnose CAN networks and DC electrical systems.
• Basic understanding J1939 protocol and implementation