Quality Compliance Coordinator, Complaints

Regeneron seeks a Quality Compliance Coordinator in Rensselaer, New York to serve as the initial contact for complaint processing and data management. The role involves monitoring incoming notifications, entering complaint data into quality systems, and coordinating with internal and external personnel to support the complaint team.

Responsibilities

• Monitor complaint mailbox and process incoming notifications from external sources
• Enter complaint intake data into the Quality Management System
• Verify required documentation and content completeness for complaint reports
• Assign initial classification to events and complaints received
• Communicate with internal teams and external contractors to request or obtain additional information

Requirements

• Bachelor's degree in scientific discipline or related field preferred
• 3+ years of relevant work experience
• Experience in quality or compliance functions
• Proficiency with Quality Management Systems
• Strong communication and administrative skills
• Ability to manage multiple priorities and coordinate with various departments

Compensation: $24.76 - $38.70 per hour