Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
Since opening the agency in 2014, we've built a close-knit team of four professionals dedicated to helping customers make informed decisions and feel confident about protecting their future. Before becoming an agent, I spent four years as an aspirant preparing to open my own agency and worked in real estate prior to that experience. Those roles taught me the importance of building trust, providing guidance, and always putting the customer's needs first.

As someone who was born and raised in this area, serving the local community is especially meaningful to me. I attended Clemson University and, fun fact, have an identical twin brother. Being deeply connected to the community helps me understand the needs of the people and families we serve every day.

At the heart of our agency is a commitment to integrity. Our role is to help customers feel comfortable and confident with their current insurance and financial decisions, and we believe that only happens when we consistently do things the right way. We take pride in providing honest guidance, building lasting relationships, and putting our customers' interests first.

We're looking for someone who shares those values. The ideal team member has a growth mindset, brings a positive attitude to work each day, takes initiative, and is motivated to succeed. If you're a self-starter who enjoys helping others, values integrity, and wants to grow both personally and professionally, you'll fit right in with our team.

ROLE DESCRIPTION:
David George - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.