Director of Resident Programming II
Mangrove Bay
Job Description
Job Description
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image of the community with referral sources, residents, and employees. The Community Relations Director will lead the sales and marketing department at the community.
Job DescriptionEssential Functions:
- Foster a fun work environment centered around celebrating the lives of our residents
- Oversee activities staff in independent living and assisted living areas of the community
- Plan and lead daily programs within the community
- Develop opportunities for team members from other departments to create and lead programs
- Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
- Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations
- Develop rapport with residents to encourage participation in community programs and events
- Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental)
- Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
- Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community
- Develop partnerships inside of and outside of the community to enhance program and event offerings
- Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments
- Oversee the resident ambassador program
- Support and participate in setting up the seasonal/holiday décor of the community
- Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.
- Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality
- Perform other duties as assigned
Level of Formal Education: A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Years of Experience: Entry-level (0-3+ years)
Type of Experience: Must have experience leading small or large group events
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Technical Competencies: Must be competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media
Personal Attributes : Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers. Has willingness to try something new, and is enthusiastic, positive and encouraging of residents, employees, and family members to engage with the programs of the community
Other/Preferred: event planning, experience leading small and large group programs, experience coordinating community partnerships, specialty skills such as: fitness certification, musically inclined, or artistic skills are preferred
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
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