Medical Assistant I

Community Healthcare Network (CHN)

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

What We Offer

Growth and development: Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture: Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

Position Summary

This position is an integral member of the health care team at different centers, which provides support to the nursing staff and health providers in addressing the health care needs of our patients. Assists in providing continuity and quality of care to our patients.

Duties and Responsibilities

Essential Functions:

1. Performs/assists in numerous procedures including vital signs (BP, HR, RR, T, HT, & WT), EKG, BMI, vision tests, specimen collections, and venipucture when necessary.
2. Provides/assists appropriate medical triage of patients.
3. Stocks examination rooms with supplies daily and as needed.
4. Assists providers with procedures and routine examinations in the examination rooms.
5. Records pertinent medical information in the medical records.
6. Assists nurses in preparing, completing, and maintaining medical records and reports.
7. Performs routine clinical administrative operations including photocopying charts, updating prenatal logbook, follow-up on abnormal labs and referrals, calling patients when necessary, mailing letters to patients, and faxing referrals to central office.
8. Assists nurses in checking emergency box and refrigerator temperatures.
9. Assists nurses with ordering medications, vaccines and medical supplies as needed.
10. Performs venipuncture as necessary.
11. Provides health counseling to patients, including HIV counseling.
12. Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy.
13. Coordinates with health care team to facilitate the highest quality of health services for patients.
14. Compliance with Infection Control policies and procedures.
15. Performs other related duties as assigned.

Education and Experience Required

MA I:

• High School Diploma or GED equivalent
• Current Medical Assistant Certification from a New York State Licensed School
• Current BLS Certification or able to obtain BLS certification/recertification within two (2) weeks of date of hire

MA II:

• High School Diploma or GED equivalent
• Current Medical Assistant Certification from a New York State Licensed School
• Current BLS Certification or the ability to obtain BLS certification/recertification within two (2) weeks of date of hire
• Minimum of two (2) years of medical assistant experience

Knowledge, Skills and Abilities Required

1. Ability to work independently and collaboratively with a team in meeting program goals.
2. Respect for the rights of individuals to make their own decisions about their medical care.
3. Ability to communicate with concern and empathy towards individuals from a variety of socio-economic, cultural and religious backgrounds.
4. Ability to relate comfortably to all patients in discussing their individual needs for ongoing health maintenance and education.
5. Demonstrates commitment to continuing development of medical/nursing knowledge.
6. Interest in the conviction of purpose and aim for all programs in the agency.
7. Strong interpersonal skills.
8. Computer literate.