Automotive Guest Loyalty Specialist
Sonic Automotive
Automotive Guest Loyalty Specialist in Cary, NC at EchoPark Automotive Job Type: Administrative Experience: Associate About EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Job Description EchoPark is seeking a Guest Loyalty Specialist to manage the post-sale guest experience, focusing on service-related concerns and ensuring high satisfaction through Net Promoter Score (NPS) and online reviews. This position is well-suited for individuals who are passionate about delivering excellent customer service within the automotive industry. Candidates with Service Advisor experience—minus the sales component—may thrive in this role. What You’ll Do: Schedule repair appointments and greet guests in service lanes. Generate estimates, write repair orders, and follow up with guests. Act as the primary contact for mechanical or cosmetic concerns during the warranty period. Communicate with internal departments and external vendors. Provide loaner vehicles and ensure repairs meet company standards. Maintain transparent, timely, and friendly communication with guests. What We’re Looking For: Minimum 2 years of experience as a service advisorin a dealership or aftermarket shop. Strong customer service skills and attention to detail. Familiarity with OEM service schedules, warranty policies, and extended service contracts. Excellent communication and problem-resolution skills. Professional appearance and willingness to learn and take ownership. What we offer: Competitive annual salary with monthly bonus opportunities. Health, Dental, and Vision Insurance. 401(k) with 4% company match. Paid vacation. Leadership and personal development programs. Casual dress code. Supportive and growth-oriented culture. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Sonic Automotive
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$17 - $18 per hour
Automotive Check-In Specialist in Cary, NC at EchoPark Automotive Job Type: Production Experience: Associate About EchoPark Automotive is one of the... ...on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees...Automotive$16 - $18 per hour
Automotive Check-In Specialist in Cary, NC at EchoPark Automotive Job Type: Production Experience: Associate About EchoPark Automotive is one of... ...on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees...Automotive- ...Desk Clerk/Van Driver in Morrisville, North Carolina. The role entails light maintenance duties, housekeeping tasks, and transporting guests to and from the airport. Applicants must have a valid driver’s license, reliable transportation, and be at least 25 years old. We...Suggested
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A leading automotive company located in Cary, NC is searching for a Full-Time Automotive Parts Specialist. The role involves coordinating parts for vehicle reconditioning and handling inventory. Candidates with an understanding of automotive components and dealership experience...AutomotiveFull time- ...Routing Specialist Utilizes the Transportation Information Management System (TIMS), a Geographic Information System (GIS) based computer... ...to ten pounds of force. The work frequently requires driving automotive equipment. Effective Date: 1/2025 The above statements...AutomotiveFor contractorsWork at office
Wake County Public Schools
Cary, NC3 days ago - Overview POSITION TITLE (Oracle title) COMMUNITY SCHOOLS SPECIALIST I WORKING TITLE Lifelong Learning Specialist SCHOOL/DEPARTMENT... ...pressure in a fast-paced environment. The work requires driving automotive equipment. EFFECTIVE DATE: 12/2024 DISCLAIMER: The above...AutomotiveContract workWork at officeRemote workMonday to FridayAfternoon shift
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...Description Job Description Company Description EchoPark Automotive is one of the fastest growing brands within the automotive... ...based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees...AutomotiveFull timeCasual workEchoPark Automotive
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