Retail Sales Associate - Womens Shoes, Galleria at Houston - Full Time

Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. Driver of a clean, organized space, ensuring customers feel welcome from the moment they walk in. How Our Selling Colleagues Spend Their Day Begin the day energized and ready to make an impact, wearing a name badge with pride, greeting teammates with a warm hello, and ensuring the sales floor is clean, organized, and prepared. On the floor, focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships. Throughout the day, maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Finish each shift strong by sharing the Loyalty program benefits, ensuring customers have everything they need, and leaving with a sincere thank‑you that often includes walking the package around and using the customer’s name. Support teammates with honesty, care, and collaboration so we can better serve our customers and communities. Strive for excellence by improving daily, taking pride in work, and learning from one another to deliver individual and store results. Who You Are Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality. Understand and communicate effectively with customers, co‑workers, and supervisors. Read and understand employment policies and safety rules in English. Comfortable communicating and collaborating with customers and colleagues. Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits. Meet daily sales goal challenges. Enjoy meeting people, learning about them, and sharing information. Resourceful, eager to start a new venture, and able to adapt to changing priorities; works well independently and in a team. Handle electronic devices with ease. Essential Physical Requirements You Will Perform Talk, lift, constantly move, stand, and reach with arms and hands. Stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level. Have close, color, and depth vision, and the ability to adjust focus. Use computers and other technology frequently, including handheld equipment, cash registers, and processing transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community with Colleague Resource Groups and volunteer opportunities. Merchandise discounts. Performance‑based incentives. Annual merit review. Employee Assistance Program with mental health counseling and legal/financial advice. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story – Apply Today! This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. Information regarding hours per week needed for benefit eligibility purposes can be found at #J-18808-Ljbffr Macy's